Abathwali bathatha inkonzo yamakhasimende ezingeni elilandelayo
I-Twitter yahlala bukhoma ngo-Mashi 21, 2006. Imikhumbi yezindiza kanye nokuhamba kwakuyi-adopters zakuqala yesikhulumi sezindaba zokuxhumana nabantu abangu-140. Ukuthandwa kwe-Twitter kwashukumisela izindiza zezindiza ukuba zijoyine ipulatifomu, lapho zisetshenziselwa khona ukuxoxa konke kusuka ekuthengiseni okuthengiswayo okuya kumakhasimende enkonzo. Ngezansi kunezingu-13 okufanele zilandelwe.
01 ka-13
I-Air Asia
Ngabalandeli abalinganiselwa ezigidini ezine, lo muntu othwala izindleko eziseMalaysia unolwazi lwe-Twitter olusebenza kakhulu phakathi kwezindiza zezwe. I-airline isebenzisa i-akhawunti yayo yezemincintiswano ezimnandi, izithombe ezivela ezindaweni ezikubo futhi izaziso mayelana nokuthengisa kanye namadili. Yakha i-akhawunti ehlukile ye-Twitter - @AskAirAsia - ukusingatha imibuzo nokukhathazeka mayelana nemithwalo, izihlalo nokudla izinsuku eziyisikhombisa ngesonto phakathi namahora ebhizinisi.
02 ngo-13
Alaska Airlines
Ithimba le-Social Care ithimba lilungele ukusiza abahambi amahora angu-24 ngosuku, izinsuku eziyisikhombisa ngesonto. Baphendula abagibeli imibuzo, kodwa futhi basebenzise ukudla kwabo emincintiswaneni (thola i-Robinson Cano bobblehead doll), beqokomisa ukudla okudlayo ngezithombe ezinhle kanye ne-infographic ekusebenzeni kwe-Wi-Fi.
03 ka-13
Ama-American Airlines
I-Fort Worth, othintekayo waseTexas isithandwa kakhulu ku-Twitter. Iqembu eliphatha le akhawunti liphendula kakhulu kuma-tweets, ikakhulukazi kumakhasimende anezinkinga. Futhi banokuhlanganiswa okukhulu kwe-tweets ezifundisayo nezingahloniphi (kodwa ezimnandi) ezijabulisayo ukufunda.
04 ka-13
I-British Airways
I-carrier ye-flag yase-UK isebenza nge-akhawunti ye-Twitter amahora angu-24 ngosuku, izinsuku eziyisikhombisa ngesonto. Ihlinzeka ngezibuyekezo zesimo sezulu sokuhamba kwansuku zonke, izindawo ezivelele, zikhomba izinsuku ezikhethekile (Usuku Lukazwelonke Lokubambisana), ukusakaza okubukhoma kwe-Perisocpe ne-CEO yayo nemincintiswano. Iphinde ibonise izithombe ezinhle zezindiza zayo kanye namadolobha akhonzayo futhi kusiza amakhasimende aswele.
05 ka-13
I-Delta Air Lines
I-Delta iye yahlala eqenjini layo lezokuxhumana emphakathini endaweni ebukeka njengebhokisi lokulawula lendiza. Abaqaphi bamadonga amakhulu bayavumela ithimba labo ukuba lilandele zonke izindaba lapho kukhulunywe ngakho, okuchaza impendulo esheshayo kusuka ku-akhawunti ye-@DeltaAssist. Kukhona ibhalansi yezithombe zezindiza, imicimbi ye-Delta namabhayisikobho omnandi we-akhawunti kusuka ku-akhawunti.
06 ka-13
JetBlue
Le nsiza yezinkanyezi eNew York inikeza inkinobho evamile yezinkampani ezintsha, imikhiqizo emisha nezibuyekezo ezijwayelekile. Kodwa iqembu elibheke le akhawunti libuye linikeze ama-tweets ahlekisayo, izithombe ezinhle kanye nenkonzo yamakhasimende enomdlandla.
07 ka-13
I-KLM
Le akhawunti ye-Twitter ku-steroids - ngendlela enhle. Umthwali wempahla usebenza i-akhawunti yayo 24/7 futhi unikeza usizo ngezilimi ezingu-10. I-akhawunti ibuye itjele abalandeli ukuthi kuzothatha isikhathi esingakanani ukuphendula tweet yabo. Kunesithombe esihle samavidiyo namavidiyo emadolobheni abakhonzayo, kanye nokugqamisa abalandeli babo, futhi ubona ngempela uthando nokukhathalela kule akhawunti.
08 ngo-13
Lufthansa
I-flag ye-flag yaseJalimane isebenzisa i-akhawunti yayo ye-Twitter ukwenza konke ngokuphendula imibuzo yabahambi kumaphuzu avelele kumagazini wezindiza. Ngaphandle kokusebenzisana okukhulu nabalandeli, ngiyathanda okungahleliwe kwalokho okubonayo ku-feed, kufaka phakathi izinto zokusebenza eziphuzi ekhishini, ezithombeni ze-Instagram, ezithakazelisayo ze-#travelfacts nokugqamisa ama-tweets amahle kusuka kubalandeli abanjenge-AirBnB.
09 ka-13
I-Southwest Airlines
Le nsizakalo yayiphakathi kwegagasi lokuqala lokubamba ngokusemthethweni imithombo yezokuxhumana, ikakhulukazi i-Twitter. Ungakwazi ukuzwa uthando, njengoba izindiza zezindiza zasiza umgibeli ukuba athumele isithombe somshana kumshana wakhe, owayesezoba nokuhlinzwa kwenhliziyo evulekile. Kodwa futhi wasebenzisa i-Twitter ukuchaza imininingwane ngemuva kwe-computer glitch eyabangela izinkulungwane zabahambi ukuba ziphuze. Kukhona ukuxuba kwezithombe, ukukhunjulwa kubalandeli, amavidiyo, imincintiswano kanye nokugqama kwamadolobha abakhonza.
10 kwangu-13
Air Airlines
Le nsizakalo ephansi yase-Fort Lauderdale esekelwe imali, eyaziwa ngenkonzo yamakhasimende ayo engekho kakhulu, inomphathi we-CEO osebenzela ukuthuthukisa isithombe sawo phakathi kwabahambi. Enye indlela nge-akhawunti yayo ye-Twitter. I-airline isebenzisa kuyo yonke indawo entsha futhi ithumele ukuthengisa, kanye nemincintiswano namaphuzu avelele kusuka ku-Instagram page. Kodwa ibuye ikhuthaze abahambi ukuba baqondise umlayezo ngawo nganoma yiziphi izinkinga zesevisi kanye nabahambi abaxwayisiwe kamuva mayelana nesondlo kwiwebsite yabo futhi bacebise ukuba baphrinte amaphasiwedi okugibela kuqala.
11 kwangu-13
I-United Airlines
I-agents ngemuva kwe-akhawunti yale nkampani yenethiwekhi ihlale ikhona ukuze ixoxe, kodwa ibuye ikhomba abahambi lapho kudingeka khona ukuze bathole usizo olungaphezulu. I-akhawunti igcizelela okuqukethwe kusukela kumagazini wayo we-Hemisphere we-Inflight. Kukhona futhi ama-quiz, izithombe ezinhle, imincintiswano namaqiniso amnandi mayelana nezindiza nezindiza zayo.
12 kwangu-13
Virgin America
Ngiyathanda ukuthi le nkampani yenethiwekhi icacile ukuthi ayenzi izimpendulo zamasevisi kwamakhasimende ku-Twitter, kodwa zinikeza ezinye izindlela usizo. Kodwa lokho okutholayo ukuxuba okuhle kwezithombe, ividiyo kanye nokwaziswa kumthwali wezinto ezithwala konke okuvela ohlelweni lwabo lokuvota oluvame ukuvota ukugubha usuku lokuzalwa lukaSir Richard Branson.
13 kwangu-13
Virgin Atlantic
Ngithanda ukuthi le nkampani yendiza inegama lama-agent abamba i-akhawunti yayo, futhi ngiyajabula ngokuthi i-akhawunti manje isebenza amahora angu-24 ngosuku, izinsuku eziyisikhombisa ngesonto. I-airline yenza umsebenzi omuhle ohlinzeka abalandeli bayo "izindaba, ibhenter & usizo." Banikeza ama-tweets abo kubalandeli, ividiyo, izithombe ezinhle kanye nokugqama okuvela emncintiswaneni owanike abalandeli ithuba lokuwina uhambo oluya eNew York City naseLondon.