01 kwezingu-10
Ungalokothi Ubenze Isikwele Esikwidini Lesikhasimende
Akuyona into esiyithandayo yokuhamba kwesabelomali, kodwa kunezikhathi lapho kufanele senze isikhalazo sokuhamba.
Iningi lokuxhumana phakathi kohambo ne-agent lihamba ngendlela yezinto ozibonayo lapha - ubuhle nobuchwepheshe.
Kodwa uma izinto zihamba kahle, ukuhamba ngezikhalazo ngokuvamile kunomqondo wokuphuthuma okuhambisanayo: udinga ukuhamba ngendiza elandelayo ngaphandle kwedolobha noma udinga igumbi lehhotela othembisiwe. Ngaphansi kokucindezeleka, iningi lethu liphakamisa amazwi ethu futhi siphumelele ngokushesha lapho sibona ukuthi umuntu akhathazeki kakhulu ngenkinga yethu kunokuba singathanda.
Akekho osikisela ukuthi ube "i-pushover" futhi uvumele uhlelo ukuthi linyathele. Kodwa yenza amaphuzu akho abe nenhlonipho enokuthula kunokuba ithoni ekhanyayo, efuna. Cela umphathi. Cacisa ngalokho ocabanga ukuthi kuzoxazululwa isimo. Uma udinga igumbi lamahhala noma ukubuyiselwa imali, cela. Ungalindeli ukuthi linikezwe.
Khumbula ukuthi noma ngabe isisebenzi esitshelayo akudingeki sibe yigama lokugcina. Kodwa uma bengakusho ngokuqinisekile ukuthi uphakamise, ungenandaba noma usongela, ungase ubhekane nenkinga enkulu nakakhulu. Okungenani, imvelo yomuntu iyangena futhi umuntu ngakolunye uhlangothi we-counter uyakhetha ukuthi akukho sizathu sokukusiza.
02 kwezingu-10
Gcina Wonke Amadokhumenti, Akunandaba Nendlela Encane
Isithombe esingenhla sibonisa amathikithi esitimela angamanga. Uma ufuna ukufakazela ukuthi usuliwe, uzodinga ukukhombisa ithikithi. Kodwa bheka ukuthi zincane kangakanani - zilahlekelwa kalula emithwaleni yakho noma phakathi kwamadokhumenti amakhulu okuhamba.
Kubalulekile ukulondoloza wonke amaphepha kusukela ekuthengeni (s) okukhulunywa ngawo. Uma othile etafuleni lesikhalazo ethatha lawo maxwebhu avela kuwe, thola igama lakho nomsebenzi womsebenzi, futhi ubuze ukuthi bangakwazi yini ukwenza ikhophi yanoma yini enizinikezelayo.
Enye iphuzu: gcina amarisidi ekudleni noma ekufakeni okudingeka ukuthenga ngenxa yenkinga yakho yokuhamba. Uzodinga lezizinto ukuze ubhale phansi ukulahlekelwa kwakho. Ababonisi nje ukuthi imali esetshenzisiwe imali engakanani, kodwa futhi uqinisekise umugqa wesikhathi sakho. Ngamaphepha wakho wonke, usulungele ukuxhumana nenkampani.
03 ka-10
Ungadluliseli Icala Lakho KuMnyango Ongalungile
Uma ubhekene nezinkampani zamazwe angaphandle noma amahhovisi omphakathi wabathengi, kulula ukulahleka. Kukhona ukuthambekela kwemvelo ukuzithengisa ngokwakho indaba edabukisayo, kodwa ungachithi isikhathi namandla ukutshela umuntu ongeke akusize.
Cela umuntu othize ofanele ukubhekana nezikhalazo zamakhasimende. Sesha inkontileka yokuthutha ithikithi lakho noma wenze amakholi ambalwa ngaphambi kokuthi uchithe izinkinga zakho.
Imithombo: Inombolo yocingo ye-Airline kanye newebhusayithi.
04 kwezingu-10
Thatha amanothi okuningiliziwe
Ekuboneni kokuqala, lokhu kubonakala sengathi iseluleko esilula kakhulu. Kodwa lo logic uyasihlupha lapho sisesimweni esinzima futhi mhlawumbe ukugodla intukuthelo noma ukulwa ukukhathala.
Uzodinga imininingwane uma wenza isikhalazo esisemthethweni. Londoloza zonke izincwadi nenkampani, futhi uthathe amanothi ngesikhathi usefonini. Buza igama lomuntu ngamunye okhuluma naye, futhi ugcine log loxhumana nabo ngosuku nosuku, kufaka phakathi lokho abakutshele khona noma ukuthi bakuphathe kanjani. Sebenzisa isinqumo esifanayo kodwa sinobuhlobo ukuthi uzame ithikithi lethekithi. Qhubeka uma nje kubonakala sengathi kungenzeka ukuxazulula.
Njengomagazini wezokuvakasha, ukhokha ukubhala phansi imininingwane ngokushesha, njengoba abaningi bakhohlwe masinyane emahoreni ambalwa.
05 ka-10
Izikhalo Zokuhamba Ngezinkampani Zama-Airlines
Ithikithi yendiza yilezivumelwano ngempela phakathi kwakho nenkampani ukuthi bazokuthuthela endaweni ethile ngesikhathi esithile. Igama elihle kakhulu "yizivumelwano zokuhamba." Ngeke umangale ukuthi okuningi kwalolu lwazi luphrintiwe kahle kakhulu, kodwa phuma ukukhulisa nokulifunda. Kubalulekile ukwazi ukuthi i-airline ithembisile (noma ihlulekile ukuthembisa) ngaphambi kokuthi uqhubeke phambili ngokukhalaza okusemthethweni.
Uma ungenayo ithikithi elungile, hamba ku-intanethi kuwebhu ye-airline. Isibonelo, inkontileka ye-Delta Airlines ye-carriage ikhonjiswa ngokucacile. Kuyinto elula yokwenza lokho.
06 kwangu-10
Ukukhipha Izikhalazo Zangaphakathi Ngaphambi Kokuya Kwangaphandle Kwesikhungo
Lapho izindiza zezinkinga zezinhlelo zezinhlelo zezinhlelo zezinkampani, ungakwazi ukubheja lapho kukhona amakhulu wabathengi enkingeni yakho. Kuzoba nenqubo yangaphakathi yezikhalazo ezizobhekana nokukhathazeka kwakho, noma okungenani uzame ukwenza kanjalo.
Kodwa kunezikhathi lapho ushaya ikhanda lakho odongeni lwamatshe. Akekho oxhumana naye oyosiza ukuxazulula inkinga yakho, naphezu kwemizamo ephindaphindiwe.
Izikhalazo zamahhala kanye nezinsizakalo zabathengi zisebenza ngokuyinhloko kulabo abahlukunyeziwe abaye benza lo msebenzi futhi badlulela kulolo donga. Manje yisikhathi sokuthatha amadokhumenti akho futhi ufune usizo lomuntu wesithathu. Kodwa ungalindeli i-ejensi yangaphandle ukukusiza uze wenze konke okuzwakalayo ukuze uzize.
07 kwangu-10
Ukuvikelwa kwabathengi kusuka kuHulumeni wase-US
UMnyango WezokuThutha wase-US (i-USDOT) ugcina i-Aviation Consumer Protection kanye ne-Force Force. Ngaphakathi kwalo, ungafaka izikhalazo mayelana nokuphepha nokuphepha, isevisi yezindiza, kanye nokukhathazeka kokukhubazeka nokucwaswa. Ngaphandle kwe-US, amanye amazwe amaningi agcina imisebenzi efanayo ezohluka ngegama kodwa isebenze ngaphansi kwesambulela sokuvikelwa kwabathengi.
Izinkinga zokucwaswa nokuphepha kuzothola ukunakekelwa okuningi lapha kunokusebenza okungalungile, kodwa uhulumeni ugcina amathebhu ngezikhalo, futhi akukaze kube buhlungu ukuvumela inkampani ecasulayo ukuthi, uma kunesidingo, ulungele ukwazisa inhlangano efanele yabathengi.
Qaphela ukuthi kunezinqubo zokubuyiselwa kwethekithi yezindiza nezinkinga zemithwalo.
08 kwezingu-10
Inkantolo Yamangalo Amancane
I-USDOT inikeza uhlaka lwezinyathelo ezingadingeka uma udinga ukuya enkantolo encane yezinkantolo.
Lezi zinkantolo ziqhutshwa ohulumeni basekhaya nabasekhaya. Njengoba igama lisho, lokhu kunconywa kuphela ngamangalo amancane. Kulezi zimo, ungummeli wakho. Ngaphandle kokuba uqeqeshwe emthethweni, ungangeni kulolu hlobo lwenkantolo uma umphumela kubalulekile.
09 kwezingu-10
Funda emibonweni emibi yabanye abahambi
Ngeshwa, izindiza nezinye izinkampani zokuhamba zinezinkinga eziphindaphindiwe nabathengi. Bheka amarekhodi abo omkhondo ngaphambi kokuba ucabange ukwenza ibhizinisi futhi.
Lokhu kuqinisile kuyo yonke imisebenzi, kepha ikakhulukazi izindleko ezinkulu ezidingekayo ukuze uhambo olukhulu. Bheka iBusiness Business Bureau noma izifundo ezihlonishwayo zokwaneliseka kwabathengi: Izinkinga ze-JD Power ne-Associates zonyaka izilinganiso zamahhotela nezindiza zezindiza; I-American Amount Customer Satisfaction Index eqoqwe eNyuvesi yaseMichigan inikeza amakhadi wombiko wekota.
10 kwangu-10
Ungadangali
Uma ugoqwe nge-tape ebomvu, kulula ukuzizwa uhlukanisiwe.
Ungazivumeli ukuba ugule noma udangele. Khumbula ukuthi ukubekezela kwakho kungasiza omunye umuntu ukuba agweme inkinga efanayo.
Okubaluleke nakakhulu, kodwa, isidingo sokukhokha kancane ngangokunokwenzeka ngesikhathi nesikhathi sokuhamba kwakho. Uma ucabanga ukuthi othile uchithe izinsiza zakho, shayela kuwo.
Izinsiza eziningi:
Ama-Clause Escape Escape
Izinsiza zokuhamba emoyeni