Ihlelwe nguBenet Wilson
Okubi kakhulu okwenzekile: indiza yakho ikhanseliwe futhi uboshiwe esikhumulweni sezindiza, uzibuza ukuthi ungenzani. Uma ukukhansela kwakho kubangelwa yizindiza, ungathola usizo ku-Rule 240.
Iyini uMthetho wama-240? Empeleni into eyandulela uMthetho we-Airline Deregulation Act ka-1978, lapho i-Federal Aviation Administration (FAA) idinga ukuba abathwali bezindiza ezilibalekile noma ezikhanseliwe kwakudingeka bahambise abahambi kwelinye isithwali senkampani uma ngabe lesibili singabayisa endaweni yabo yokugcina ngokushesha kakhulu kunokuqala izindiza.
Kodwa ayihlanganisi izinto ezifana nesimo sezulu, ukushaya noma lokho i-FAA ibiza ngokuthi "izenzo zikaNkulunkulu."
Kodwa ngenkathi i-FAA esemthethweni i-FAA ingasadingeki, izindiza eziningi ziguqulele kulokho abiza ngokuthi isivumelwano sokuthutha. Le nkontileka ichaza ukuthi yiziphi izinkampani ezizokwenza noma ezingenakuzenza uma indiza yakho ikhanseliwe. Ngezansi kukhona imininingwane kanye nezixhumanisi ezivumelwaneni zokuthutha izindiza ezinhlanu eziphezulu ze-US zokuhamba ngezindiza.
I-American Airlines inkontileka yokuthutha: Izibophezelo zenkampani yokuthutha ukukuyisa lapho uya khona ngesikhathi esifanele, kodwa uxwayisa ukuthi amathayimithebula ayo aqinisekisiwe futhi unelungelo lokufaka ezinye izithwali noma izindiza futhi, uma kunesidingo, kungashintsha noma kusale ukuyeka izindawo kuboniswe ithikithi. Amashejuli angashintsha ngaphandle kwesaziso.
Inkontileka yokuthutha i- Delta Air Lines : I-Delta ithembisa ukusebenzisa imizamo yayo emihle yokuphatha umgibeli nomthwalo wayo "ngokuthumela ngokufanele." Izikhathi ezikhonjisiwe kumathayimithebula noma kwenye indawo aziqinisekisiwe futhi zakha ingxenye yalesi sivumelwano. I-Delta ingase ingabandakanyeli ezinye izithwali noma izindiza ngaphandle kokuphawula, futhi ingashintsha noma ingashiyi izindawo ezikhonjisiwe kuthekithi uma kwenzeka. Amashejuli angashintsha ngaphandle kwesaziso, futhi izinkampani zezindiza zithi akuyona into enesibophezelo noma ezinesibopho sokwenza uxhumano, noma ngenxa yokuhluleka ukusebenza noma yikuphi indiza ngokwemiso, noma ngokushintsha isimiso noma noma iyiphi indiza.
I-United Airlines inkontileka yokuhamba: U-United uyaphawula ukuthi izikhathi eziboniswe kumathikithi, amathayimithebula, amashejuli ashicilelwe aziqinisekisiwe. Iphawula ilungelo lokufaka ezinye izithwali noma izindiza, ukubambezeleka noma ukukhansela izindiza, futhi ushintshe noma ukuyeka ukuyeka izindawo noma ukuxhumana okuboniswa ithikithi lomhambi. I-airline ithi izokwenza ngokushesha ukunikeza abagibeli ulwazi olutholakalayo olutholakala ngokulibaziseka, ukukhansela, ukungahambisani nokuphambana, kepha i-UA ayinacala noma yiziphi iziphambeko noma ezinye iziphambeko noma ukushiyeka mayelana nokuhlinzeka ngalelo lwazi.
Inkontileka ye- Southwest Airlines yokuthutha : Uma indiza yakho ikhanseliwe, eNingizimu-ntshonalanga inika okukhethwa kukho okubili: thola indiza elandelayo ngekhala elikhona noma ubuyisele ingxenye engasetshenzisiwe yokuhamba. Umthwali wezinkampani uthi amashejuli ayo okubalekayo angashintsha ngaphandle kwesaziso, futhi izikhathi eziboniswe kumashejuli, amathikithi, nokukhangisa akuqinisekisiwe.
Inkontileka ye- JetBlue yokuhamba : abahamba ngezindiza zabo ezikhanseliwe kubathwali banezinketho ezimbili; uthole imali ekhokhelwayo noma, uma ikhanseliwe kungakapheli amahora amane okuhamba okuhleliwe futhi ukukhanselwa yiphutha lezindiza, abahambi bazophinde banikeze amakhasimende imali engu-$ 50 endizeni yezindiza. Izophinde ihambise abagibeli ezindiza ezilandelayo ze-JetBlue, kodwa ayibuyiseli abantu kwezinye izindiza.
Nakuba izindiza zezindiza zidinga ukuba nenkontileka yokuthutha itholakale, ngezinye izikhathi kungase kungabi khona. Ngeluleka abahambi ukuba balande ikhophi ye-mkataba ye-PDF kwi-smartphone yakho noma ithebhulethi - noma ngisho nokuya esikoleni esidala bese uyiphrinta ngaphandle - uma kwenzeka uzithola ubuza amalungelo akho. Kuyoba lula ukwenza icala lakho enqoleni yezindiza uma unolwazi olutholakalayo.