Nini Ukubiza 311 eToronto
Ngemuva kweminyaka yokukhuluma nokulibaziseka, uMkhandlu waseToronto usuqale u-311 u-hotline wabahlali ngo-September 2009. Lolu hlelo luhlelo olukhulu lokuhlanganiswa kwezinsizakalo ekupheleni kweMelika eNyakatho Melika futhi lungasiza abasebenzisi ukuxazulula imibuzo eminingi engeyona ephuthumayo noma izinkinga ehlobene nokuphila nokuqhuba ibhizinisi eToronto.
Iyini i-311?
Ngamafuphi, kuyisevisi yokusiza izakhamizi zaseToronto zihlukanise itekisi elibomvu.
Inombolo yocingo ye-311 isebenza njengendlela esemqoka yokubhekana nezinsizakalo ezingekho eziphuthumayo zedolobha. Uma ushayele, u-opharetha ophilayo uyatholakala ukuze uphendule umbuzo wakho noma kwezinye izimo ufake i-oda lomsebenzi inkinga ethile. Ezimweni lapho opharetha engakwazi ukukusiza khona, kufanele akwazi ukukudlulisela ngqo emgqeni womuntu ongasiza, weqa phezu kokungcola kwemidlalo yokuqagela imenyu yefoni. Isevisi iyatholakala amahora angu-24 ngosuku, izinsuku eziyisikhombisa ngesonto.
Noma ubani ophakathi kwemingcele yedolobha laseToronto angashayela i-311 mahhala. Uma ufuna ukufinyelela isevisi yamakhasimende angu-311 kodwa ungaphandle kweDolobha laseToronto, ungabiza 416-392-CITY (2489). Ngokuhlelekile, abameli bamakhasimende angu-311 bayakwazi ukubeka izikhulumi ezingezona isiNgisi ukuxhumana nabahumushi abakhuluma izilimi ezingaphezu kuka-180.
Kungani Ubiza 311?
Izakhamuzi zingasebenzisa le nsizakalo ukuthola usizo ngemibuto yazo noma ukubika izinkinga emphakathini, njengezimpofu noma izibani zomgwaqo eziphukile.
Kunezizathu eziningi ozicabangayo ezidingekayo ukubiza u-311 noma ucele isevisi noma irejista yocingo noma insizakalo ye-intanethi (okuyinto iwebhusayithi ye-311 ingakunikela kuyo). Isibonelo, ungase uthathe ukushayela u-311 ngokuphathelene nokuqoqwa kwemfucuza, imidwebo, izimo zomgwaqo, udoti, ukusika izihlahla noma ukutshala, isidingo sokwakhela udoti olwengeziwe noma ukukhishwa kabusha kwemigwaqo, imigwaqo emigwaqweni esheshayo, noma umonakalo ongasemgwaqeni ukubiza ngambalwa okukhathazayo ongayisebenzisa 311 ngoba.
Uma wenza isicelo senkonzo nge-311, uzothola inamba yereferensi. Ungasebenzisa leyo namba yereferensi ukulandelela isicelo sakho sesevisi efonini noma kwi-intanethi kusuka kukhasi lokuqala lasekhaya lase-311. Vele uqiniseke ukuthi ubhala inombolo phansi lapho uzokukhumbula khona ngoba ulahlekelwa yiyo, awukwazi ukuthola enye noma uthole isibuyekezo kwisicelo sakho senkonzo. Lokhu kungenxa yokuthi inombolo yakho yereferensi ifana nenombolo ye-PIN.
Amahora Omsebenzi
Ungashayela u-311 futhi uthola opharetha bukhoma amahora angu-24 ngosuku, izinsuku eziyisikhombisa ngesonto. Ungabiza u-311 noma nini futhi ummeleli wezinkonzo zamakhasimende uzokusiza ngangokunokwenzeka.
Uma UNGAZISEBENZI Ukushaya Ucingo 311
Isevisi ye-311 ayishintshi umugqa ophuthumayo we-911 . Kumele ushayele u-911 njalo uma kwenzeka isimo esiphuthumayo kufaka kodwa singagcini ngomlilo, ukulimala noma ubugebengu obuzinikele.