I-Kimpton Hotels Q & A

UKimpton wasungula umqondo wehhotela le-boutique eminyakeni engaphezu kwamashumi amathathu edlule. Futhi ababonisi izimpawu zokunciphisa. Kungakhathaliseki ukuthi kusetshenziselwa ukuvuselela kabusha noma ukwakhiwa okusha ngesibindi, kunethuba elihle uKimpton efika edolobheni lakho.

Le nkampani ihambe isikhathi eside kusukela uBill Kimpton evula ihhotela lokuqala lokuthenga ezitolo eBan Francisco. Manje eyaziwa ngokuthi i-Kimpton Hotels & Restaurants Group nge-InterContinental Hotels, akusona isihambi kumiklomelo nama-accolades.

Kunesizathu esihle salokho.

U-Kimpton uye wazi kahle isipiliyoni se-Boutique esinezici eziphakeme kakhulu njengeKimpton Hotel Palomar eBeverly Hills , uSir Francis Drake eSan Francisco naseKimpton Muse eMidtown Manhattan .

Yonke impahla ye-Kimpton yi-Green Key eqinisekisiwe ngemikhuba yayo yokusebenza eco-conscious.

Kukhona ukutholwa kwewayini okuthokozisa ebusuku ukuze izivakashi zijabulele.

Futhi elinye iphuzu elikhulu lokuthengisa: Ihhotela ngalinye le-Kimpton boutique liyisilwane esinomusa. Eqinisweni, izivakashi ziyamenywa ukuba zilethe izilwane ezifuywayo, ngaphandle kwemali eyengeziwe noma idiphozi edingekayo. Ngokuyinhloko, isiqubulo sabo ukuthi uma isilwane sakho sifinyelela emnyango, siyakwamukela ukwehla.

Ezinye izindawo zineziKhokheli eziPhezulu zePet Relations.

I-About.com ikhulume noRon Vlasic, i-VP ye-Operations, mayelana nesu lokukhula lomkhiqizo kanye nezakhiwo ezintsha ezihlukile.

Q: Izakhiwo zeKimpton emadolobheni amakhulu ziyaziwa kahle. Sitshele ngamanye amagugu akho afihliwe.

A: I-Taconic eManchester, i-Vermont ingenye. Ineamakamelo angu-79 ahlelwe ngasemuva kwezintaba ze-Taconic. Manje sengibheke. Kuyinto emangalisayo laphaya, indawo encane kakhulu enhle kakhulu

I-Manchester inhlobo lomuzi owodwa wokukhanya omile. Kunezinye izindawo zokugcina eziphezulu lapho kodwa hhayi ngomqondo wendabuko yesitolo somdabu.

Ngizokutshela into eyodwa ehlekisayo. "Umuntu Othakazelisayo Kakhulu Emhlabeni" uhlala phansi emgwaqweni. Abantu baphatha kabili uma bembona.

Q: Uyakwandisa okuningi eMidwest, kwesokudla?

A: Yebo. I-Chicago iyisikhungo esicacile sebhizinisi. Sinamahhotela amahlanu lapho.

Eminyakeni embalwa edlule sathola ithuba lokuthatha iMinneapolis Athletic Club. Asizange sibe nolwazi oluningi. Kodwa thina sathuthukisa saba yiGreat Hotel. Lokho esikutholile ukuthi kunendlela yokuhamba yemvelo esuka Chicago kuya eMinneapolis nangemuva. Kwasusa kithi. Sasigqugquzela ukubuka amanye amadolobha.

Q: Sitshele nge-Schofield eCleveland.

A: Sasivula i-Schofield ngo-2016. Idolobha laliyithanda. Yayiyiprojekthi entsha yehhotela esikhathini eside.

Uma siya edolobheni esingazi, sizama ukukhipha lokho okushiwo umuzi. Sifuna ukushaya amaphuzu okuthinta okulungile. Ngokuyinhloko, le ndawo yayisakhiwo esidala sekhulu leminyaka. I-sandstone ebomvu enhle. Kwakuyitolo esinezindlu zokuhlala eziphezulu. Phakathi neminyaka engama-60 othile othile wabeka isithombe esibi kuso. Kwabe sekuhlelekile. Sasibuke. Sibone ukuthi sasinamathambo amahle. Kwakusekhoneni elingase livelele kakhulu. Siphonsa yonke insimbi yesikhumba esibi ukuze sibonakalise lesi sakhiwo esihle.

Kwakuyindlela yokusebenzisa kabusha okwenza ukuthi isiko lendawo liphile ngempela. Inamakamelo angu-150. Kule ndawo yokudlela, umlingani wethu esakhiweni wayenomngane owayefuna ukwenza le ndawo yokudlela. Samvumela ukuba angene futhi alethe konke ndawonye.

Senze futhi okuthile ekupheleni okuncane kakhulu. Izitezi eziphezulu ezine zihlala. E-Cleveland, akekho ohlala edolobheni. Sifuna ukuheha abaqeqeshi abasebenza edolobheni abangadingeki ukuba bahlale emadolobheni.

Kube yimpumelelo ephumelelayo. Manje, sibheka eminye imisebenzi e-Cleveland.

Q: Ubuye uvule i-Journeyman eMilwaukee.

A: I-Kimpton Journeyman iyakha kabusha emlandweni weThathu WaseMilwaukee. Yinqwaba yekhoneni enhle. Sifike kuso ngombono womlingiswa wendawo.

Kukhona iqembu elivikela umlando womlando wendawo.

Sibacele ukuthi babe yingxenye yalo. Sitshele izinhlelo zethu, indlela yethu.

Indaba ye-The Journeyman ivela ezimpandeni zaseMilwaukee njengedolobha le-blue collar. Umuntu ohamba naye wayeyindoda engena emakethe. Sasifuna ukuhlonipha lowo muntu.

Sinamakamelo angu-180; lihhotela elihle kakhulu. Uphahleni lunombono omuhle kuwo wonke umuzi kanye ne-ballpark. Ungabona ichibi. I-Summerfest ingamabhuloki amathathu eceleni.

SinoHeather Turhune njengompheki ophezulu eT Tre Rivali.

Wavula i-Sable restaurant e-Chicago. Saphendulela phezu kophahla futhi weza nomqondo omkhulu. Tre Rivali incazelo yakhe ye-Italian enhle,

Q: Kunendaba ethakazelisayo ngemuva kweKimpton Grey eChicago. Sitshele ngakho.

A: Yimabhuloki amabili kude neKimpton Hotel Allegro, enkulu kunazo zonke eqenjini.

Umnumzane uphethe iNew York Life Building endala yezimali zeChicago. Kwakungenalutho, kuphela amaphesenti ayishumi ahlala kuwo. Ungibize futhi senza ukuba abantu bethu bathuthuke.

Kwakufana nesimo esivela ku "Mad Men." Isikhathi sokugcina sakhiwe noma sihlotshiwe sasineminyaka yama-1960. Kodwa saqaphela ukuthi kwakungenzeka ukuthi kungenzeka. Kwakukhona amafasitela amakhulu kakhulu abheka iLaSalle noMadison.

Kusithatha cishe iminyaka emithathu ukuqedela ukusebenzisa kabusha. Sasebenzisa isinyathelo sokuqala sakhiwo. Sisebenza ne-state ngisho nama-federal agencies. Babefuna ukuqinisekisa ukuthi eziningi izakhi eziyingqayizivele zesakhiwo zagcinwa ziphila. Siyaziqhenya ngokuthi imininingwane yokwakhiwa yesakhiwo isacacile.

Q: Yiziphi ezinye zezici zehhotela?

A: Sinamakamelo angu-293. Emkhakheni wezokuvakasha, senze ibha enkulu ebizwa ngokuthi uMqulu 39. Wonke amahhovisi amadala anencwadi enhle emabhukwini. Sizihlanganisa. Abahamba ngamabhanti basemhlophe. Umkhathi omuhle kakhulu.

Uma kuziwa ekudleni, bekuyoba lula ukufaka esitokisini. Kodwa safika neBaleo. Yindawo yethu ephahleni ephethe ukudla nokuphuza kwaseNingizimu Melika nge-flair yase-Argentina.

Q: Uzoqhubeka yini nalokhu kusetshenziselwa ukuphindaphinda ithrekhi?

A: Sizama ukutshala imali emadolobheni wesibili. Leli lisu elisisebenzelayo. Unomuntu ovela eSt. Louis oya eNew York futhi uhlala ehhotela lethu elikhulu le-boutique, i-Muse. Kunesithakazelo ekuletheleni lolo daba ekhaya.

Amanani aseNew York naseLa ayinangqondo. Ezindaweni ezifana ne-Indianapolis noma iSt. Louis, ungathola izakhiwo ezimangalisayo kusukela ekupheleni kwekhulu leminyaka.

Isibonelo esihle yiKimpton Cardinal Hotel eWinston-Salem. Yiyona endlunkulu yeRJ Reynolds endala kanye nomsunguli we-Empire State Building. Lesi sakhiwo esihle se-art deco sasihleli singenamuntu.

Q: Kuthiwani mayelana nezakhiwo ezintsha?

A: Ku-Palm Springs sinesakhiwo esisha emisebenzini. Umthuthukisi wathatha iphasela lapho le mall yayisegumbini lomgwaqo omkhulu. Wabuqeda konke.

I-Palm Springs iyinhlobo yemakethe ehlekisayo. Uyaziwa njengomphakathi wokuthatha umhlalaphansi, kodwa manje usuqhamuka ngenxa yokwakhiwa kwesimanje. Lanikeza ithuba elihle kithi.

I-San Francisco ingabizi uNkulunkulu, kodwa sinayo iphrojekthi e-Sacramento.

E-Seattle sinehhotela elisha endaweni yase-Belleview. Inesithembiso esinjalo, kunokunyakaza okukhulu kwabantu abahlala lapho.

Singathanda ukwenza into e-Portland, kodwa kunzima ukuthola iphrojekthi efanele.

Q: Yiziphi ezinye izindawo eziku-radar yakho?

A: Ku-Philadelphia, sisebenzela iphrojekthi kumadidi amadala ase-navy. Phakathi nempi bakha yonke imikhumbi emikhulu phezulu lapho, kodwa ishiyiwe. Kuyinto encane kakhulu ukusuka edolobheni, kodwa indawo isiphefumulelwe. Ngezinye izikhathi kufanele uthathe leso sikhwama sokholo.

Q: Kuthiwani ngamadolobha angaphandle kwe-US?

A: Sizama ukwelula ngaphesheya kwe-US Sibheke e-Europe. Sinephrojekthi e-Amsterdam ukuthi isebenzisa kabusha amandla. Kuyinto eyingqayizivele ukuletha into enjengale yokuphila.

Sinamaphrojekthi amabili eLondon futhi esisodwa eToronto. Sinawo

I-Cayman Islands, i-Kimpton Seafire Resort.

Q: Noma yiziphi izindawo okwamanje ohlwini lwakho lwesifiso?

A: iNingizimu Melika isendaweni yethu ye-radar. Futhi e-Asia sisebenze kancane kancane. Umlingani wami eSan Francisco uye waya eShanghai nakwamanye amadolobha ambalwa ukuze ahlole ezinye izindlela.

Q: Ukhulume ukuthi uqaphele ngempela izidingo nezithakazelo zezivakashi zakho. Yiziphi ezinye zezibonelo zalokhu?

A: Sichitha isikhathi esiningi ngaphakathi kulezi zinkinga. Isibonelo, amaphesenti angaba ngu-50 weklayentili yethu ngumfazi. Sifuna ukuqinisekisa ukuthi zonke izakhiwo zethu ziphephile futhi zikhanyisiwe kahle. Lokhu ukugxekwa okukhulu kweminye imikhiqizo ye-W. Imigwaqo yumnyama kakhulu. Ngakho-ke, sizokwenza ihholo lokuhlekisa ukuze sihlole izinto.

Futhi, ngizama njalo ukubonisa ukubaluleka kokubhalisela isimiso sethu semiklomelo yeKimpton Karma. Inikeza izivakashi ithuba lokuthumela i-imeyili. Sithatha ngempela lolo lwazi. Ngezinye izikhathi izivakashi zifika ngemibono epholile futhi sigijima nazo.

Isibonelo, ezinye zezivakashi zethu zisitshele ukuthi kungaba mnandi uma behamba ngamabhayisikili kuze kube yilapho ithuluzi lizungezile. Ngakho sibeka amabhayisikili kuzo zonke amahhotela ethu.

Esinye isimenywa, i-IBM executive, wayehlala ku-Allegro. Wasitshela ukuthi ama-glass amatshe egumbini ayemnandi. Kodwa wayengathandi ukusebenzisa amacalazi ukuphuza iwayini. Ngakho, saqala ukubeka izibuko zewayini egumbini. Kwamenza azizwe njengamabhakithi wezigidi ukuze azi ukuthi uletha ushintsho oluthile.

Sizama ngempela ukulalela ukuthi izivakashi zifunani.