Indlela yokuxhumana ne-American Airlines ukuba nenkinga ixazululwe
Abahambi bezebhizinisi kumele babhekane nazo zonke izinhlobo zezinkinga, kusukela ekulibalekeni kokuhamba kuya ekugijimeni kwetekisi ekwenzeni ukwesaba . Kodwa ngenxa yokuthi ungalindela izinkinga uma uphuma emgwaqweni webhizinisi, akusho ukuthi kufanele ubeke nabo. Esikhundleni salokho, abahambi bezebhizinisi kufanele balungele ukuxhumana ne-airline, ihhotela, noma umhlinzeki wenkonzo yokuhamba uma izinto zingahambi ngendlela efanele.
Lapho ngihamba ibhizinisi, ngivame ukuhamba ngezindiza ze-American Airlines.
Ngenhlanhla, angizange nginezinkinga zakamuva ezindizeni zami. Kodwa uma uhlangabezane nenkinga kwizindiza zezindiza zase-American, qiniseka ukuthi ufinyelela kuma-American Airlines ukuze ubazise.
Kunezindlela ezimbalwa abahambi abangaxhumana nazo nge-American Airlines ngenkinga noma ukukhipha. Uma wenza, nansi amathiphu ambalwa:
- Qiniseka ukuthi unolwazi oluyisisekelo olukhona mayelana nokuhamba kwakho. Nikeza ikheli lakho kanye nolwazi lokuxhumana, kanye nezinombolo zendiza, izinsuku, namabili womuzi.
- Uma usebenzisa iwebhusayithi ye-American Airlines, qiniseka ukuthi usebenzisa inguqulo yezwe efanele yewebhusayithi yabo. Ungakwenza lokhu ngokuhlola ifulegi yezwe phezulu kwekhasi. Khetha izwe lakho lasekhaya uma lingakakhethi kakade.
- Uma inkinga yakho ibhekane nezinkinga zokuhamba zamanje noma izinkinga zokuhamba ngekusasa, i-American Airlines iphakamisa ukuthi uxhumane nensizakalo yayo yokubhuka.
- Uma ungumhambi wezamabhizinisi enenkinga ehlobene nokukhubazeka, i-American Airlines icela ukuba uxhumane nomnyango wayo wezinkinga zokukhubazeka.
- Uma unenkinga elahlekile futhi etholakele, khumbula ukuthi isikhumulo sezindiza ngasinye sinenqubo yaso yokulahleka futhi itholwe, futhi kufanele uxhumane nalawo mazindiza ngqo.
Ulwazi lokuxhumana
Ngokuvamile indlela elula yokuthola inkinga ixazululwe yi-imeyili nge-American Airlines. Ifomu labo le-imeyili lizoqoqa imininingwane abayidingayo ukukusiza.
Gcina engqondweni ukuthi kungathatha izinsuku ezimbalwa ukuba babuyele emuva kuwe.
Ikheli leposi lase-American Airlines yilona:
Ama-American Airlines Customer Relations
PO Box 619612 MD 2400
I-DFW Airport, TX 75261-9612
Ukuze uthole isevisi esheshayo, i-imeyili yobusuku ingathunyelwa ku-:
Ama-American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603
Inombolo yocingo yase-American Airlines yilezi: 817.786.3778. Isevisi yamakhasimende iyatholakala ngoMsombuluko kuze kube ngoLwesihlanu, 8: 30a-4: 30p Isikhathi Esiphakathi (ngaphandle kwamanye amaholide)