Phakathi neminyaka, ukulibala ukuhamba kwesikhathi sekuyingxenye evamile yokuhlangenwe nakho okuhambayo. Ngokusho kweThe Wall Street Journal, kuphela amaphesenti angu-78 ezindiza ezindizeni zase-United States ezafika ngesikhathi ngo-2013. Uma lezi zibalo ziqhubeka, izinkinga zifakwe kumuntu ohambahambayo: cishe oyedwa kwabahambi abane bazobhekana nokulibaziseka kokuhamba e-US based airline kulo nyaka.
Ukulibaziseka okuhamba phambili kungenye yezinkathazo ezinkulu abahamba nazo ababhekana nazo njalo lapho behamba ngezinyawo esikhumulweni sezindiza.
Kodwa bewazi ukuthi ungakwazi ukukhokhelwa ngenxa yokulibaziseka kokuhamba? Ukuvikelwa kokubili kwemithetho yaseMelika naseYurophu kuvumela izimo zabahambi ukuba bakhokhelwe ngenxa yokulibaziseka kokuhamba. Kodwa-ke, ngokucwaninga kwakamuva okuphethwe yiReuters, amaphesenti amabili kuphela abahambi bafuna isinxephezelo ngokuhamba kwabo okulibalekile.
Uqinisekisa kanjani ukuthi awunayo imali engu-98% engakhokhiwe kahle ngenxa yokulibaziseka kokuhamba? Nazi izindlela ezine ongenza uqiniseke ukuthi unakekelwa uma indiza yakho ingahambi ndawo ngokusheshisa:
1: Umshwalense wokuhamba wokuthenga
Mhlawumbe yindlela kuphela eqinisekile yokubuyisela imali ngenxa yokulibaziseka kokuhamba ukuthenga inqubomgomo yomshuwalense wokuhamba. Izinhlelo eziningi zokukhansela umshwalense wokuhanjiswa kohambo zihlinzeka ngemali yokulibaziseka kokuhamba: uma uhambo lwakho luzobambezeleka ngenxa yezici eziningana (kufaka phakathi izimo eziphathekayo eziphathekayo), ungaba nelungelo lokuba nezindleko zakho zihlanganiswe - kuze kube semkhakheni wenqubomgomo.
Ukuhlaselwa kulezi zinqubomgomo kubhalwe kahle. Ngokwesibonelo, izinqubomgomo eziningi zomshuwalense wokuhamba zinezinyathelo zokubambezeleka okuhambayo okungadingeka ukuthi uhlangabezane nesimangalo kuvunyelwe. Leli "minithi yokubambezeleka" elincane lingaba ngamahora ambalwa noma amahora angaba ngu-12. Ukwengeza, ezinye izinhlelo zingabheka kuphela izindleko ezihluphekile ngenxa yokulibaziseka futhi hhayi isinxephezelo esiphelele.
Qinisekisa ukuthi uyazi ukuthi ukuhamba kwesikhathi kokunciphisa ukuhamba kwakho kuhlanganisa kanjani ngaphambi kokuthenga inqubomgomo yomshuwalense wokuhamba.
2: Funa isinxephezelo esivela ku-airline
Ngokuphambene nenkolelo evamile, kunezinqubomgomo ezimbalwa ze-federal mayelana nokulibaziseka kokuhamba nokukhanselwa kohambo. Ngaphandle kokuba ungene endaweni yokushayela indiza ngaphakathi kwe-United States (bheka inombolo yezinombolo ezintathu), i-airline ayidingi ukunikeza isinxephezelo sezindiza ezinqanyelwe noma ezikhanseliwe. Kodwa-ke, izindiza eziningi zingakhetha ukunikeza izinsizakalo ezithile kubahambi abafudukayo, njengokuhlinzeka ngamanzi mahhala nokudla okulula. Esimweni lapho indiza ibhekwa khona, izindiza zezindiza zingase zifune izisebenzi zokuzithandela ukuba zishiye izihlalo zazo ngokushintshanisa igumbi lehhotela, izaphulelo zokuhamba, noma ukuhlanganiswa okungenhla. Uma uhambo lwakho seluphuzile, qiniseka ukuthi ubuza ukuthi i-airline izimisele ukukunikeza noma yiluphi uhlobo losizo. Ngenkathi i-airline ingadingeki ukusiza, ingakhetha ukukwenza ukuze igcine ikhasimende elijabulisayo.
3: Faka isimangalo ngemigwamanda yokulawula
Ezimweni ezithile lapho abahambi bahlala khona futhi bebambezeleka, izindiza zingase zibophezele ukunikeza isinxephezelo sokubambezeleka kwabahambi. Abagibeli abahamba ngezinyawo ohambweni oluvela eYurophu bangathola inkokhelo evela endizeni yabo uma indiza ikhanseliwe noma ibambezeleka okungenani amahora amathathu.
Ngokuhamba ngezindiza ezisuka e-United States, abagibeli bayothola isinxephezelo uma bengaboshwa ngokuzimele ("bumped") kusukela endizeni ehamba phambili, futhi abakwazi ukufika lapho beya khona kungakapheli ihora elilodwa ngesikhathi sabo sokuhlelwa okuhleliwe. Uma uhlela ukusebenzisa lezi zinzuzo ngenzuzo yakho, qiniseka ukuthi wazi amalungelo akho futhi uziqinisekisa esangweni. Ukwamukela i-voucher yezindiza (njengalezi ezingenhla) ngokushesha kwehlisa ikhono lakho lokuthola inkokhelo evela endizeni yezindiza.
4: Sebenzisa isevisi yesimangalo ukuze uthole imali yakho
Uma ungakwazi ukufaka isimangalo sokuhamba kwakho okubambezelekile noma okukhanseliwe noma ungaqiniseki ukuthi uzoqala kuphi, ungase ufune ukufuna usizo oluvela kubachwepheshe. Amasevisi afana ne-AirHelp noma i-Refund.me angakusiza ekufakeni izimangalo zezindiza ezilibalekile noma ezikhanseliwe. Lezi zinsizakalo zingakwazi ukuhlola icala lakho, ifayela bese ulandela izikhalo, futhi kungenzeka uthole inxephezelo ongase uyivumele.
Ngenkathi lezi zinsizakalo zingase zibe ngcono ngokuya ngesimo sakho, zikhokhisa imali ngokusekelwe isinxephezelo sakho sonke. Endabeni yeRefund.me, imali yabo engu-15% yenxephezelo yakho.
Ngokwazi ukuthi unelungelo yini uma kwenzeka ukulibaziseka kokuhamba noma ukukhanselwa kohambo, ungase ukwazi ukuzuza ngenxa yesimo sakho esibi. Ngesikhathi esilandelayo lapho unamathela esikhumulweni sezindiza, gcina lezi zeluleko engqondweni - zingenza ukulinda kwakho kube lula kakhulu.
Ed. Qaphela: Ayikho isinxephezelo noma inzuzo eyanikezwa ukukhuluma noma ukuxhuma kunoma imuphi umkhiqizo noma isevisi kulesi sihloko. Ayikho i-About.com noma umbhali ovumela noma oqinisekisa noma yikuphi umkhiqizo, isevisi, noma umkhiqizo okushiwo kulesi sihloko ngaphandle uma kuchazwe ngenye indlela. Ukuze uthole olunye ulwazi, bheka inqubomgomo yethu yokuziphatha.