Amahhotela ahlala azinzile ngalezi zikhali ezihlakaniphile, kodwa ezilula
Kungaphezu komzamo ongaphansi komhlaba manje. I-Hilton, i-Hyatt, i-Marriott - izingane ezipholile zokungenisa izihambi ziye zagibela esitimeleni. Indawo: ikusasa. Siyajabula ngokuthi abadlali abakhulu benza izinguquko ezincane ukuze benze umthelela ohlala njalo. Ngaphandle kokwehliswa ubuqotho noma induduzo yenkonzo yabo, imigqa yehhotela ephindaphindiwe, emazweni angaphandle nasemakhaya, ayaphawula i-modus operandi yokwenza njalo ukuze kunciphise umonakalo emvelweni, ukunciphisa izindleko, nokukhulisa ukuhlonishwa kwawo.
Nakhu okwenzayo:
1. Nikeza insipho elahliwe
Isilinganiso samapayipi ayizigidi ezingu-2.6 sishiywa e-US nsuku zonke. Lezi zibalo eziphazamisayo zihambisana nolwazi lokuthi izifo zesifo sohudo, ezingavinjelwa ngokuhlanzeka okuhlanzekile, kubangele ukufa kwabantu abayizigidi ezingu-1.8 ngonyaka, kuyabuhlungu kakhulu. Izinhlangano ezinjengokuhlanza i-World, ngokubambisana ne-Global Soap, zibeke ndawonye ezimbili nokubili ndawonye ukuze zihambisane nalezi zinsiza ezingekho emthethweni futhi zibhekane nezifo ezihlobene nokuhlanzeka.
Hlanza umhlaba ngokoqobo futhi ngokuyisimangaliso "uphakamisa ibha" ekuhlanzekeni komhlaba ngokuqoqa izinsipho ezilahliwe emahoreni futhi ubasabalalise emiphakathini engozini emhlabeni wonke. U-Hilton wayengumugqa wokuqala wehhotela embonini ukuze ahlanganyele kulolu hlelo, ngezinye izinto eziningi ezilandelayo. Hlola lolu hlu lwamamahhotela abambe iqhaza namahhotela okubhuka.
2. Hlola ukukhanyisa
Makube khona ukukhanya! Kodwa futhi, makungabi khona ukukhanya okungadingekile.
Yilokho okushiwo khona, kunjalo? Amahhotela asebenzisa izindleko zamandla nokunciphisa ukulimala emhlabeni ngokuqapha ukukhanyisa ezindaweni zazo. Ngoba, ake sithembeke, ngezinye izikhathi uma uthola i-turnt, ukhohlwa ukuvala izibani. Amahhotela aphikisa ukuthi kungenzeka ukuthi izivakashi zivele zikhanyise usuku lonke (noma lonke ubusuku) ngenkathi zishaya idolobha ngokufaka izinzwa zokuhlala nezokuhlwa kanye nama-bulb-light bulbs.
Ngale ndlela, ukukhanya kuvele ngokuzenzakalelayo uma umuntu engekho, noma uma kukhona ukukhanya okwanele kwemvelo. Ukuwina kwebhizinisi, imvelo, kanye nomphathi okhohlwayo.
3. Gweba igumbi lokushisa
Akushisi kakhulu, hhayi kubanda kakhulu. Yonke into yokulinganisela (kufaka phakathi ukulinganisela). Ngokulawula igumbi lokushisa nokuqinisekisa ukuthi ukushisa nokushisa umoya akukaze kuphakame kakhulu noma kuncane kakhulu (futhi kungalokothi kusebenze ngesikhathi esifanayo), amahhotela angathuthukisa isipiliyoni esivumelana nesimenywa esifanelekile sokufaneleka kukaGoldilocks. Futhi ukungaziphendulela ngokushisa kubakhokhela imvelo, kanye nezindleko zenkampani.
4. Sebenzisa kabusha amathawula
Ekhaya, ingabe umshini-ugeza ithawula lakho ngemva kokusetshenziswa okulodwa? Okuthile mayelana nokunethezeka okumnandi kokuhlala ehhotela kusibeka ethempelini elithile elihlukile (elibizwa nangokuthi "towmindset"). Amathawula amaningi kangaka! Ngobukhulu obuningi kangaka! Ngakho fluffy! Ngakho mhlophe! Ngezinketho eziningi kangaka uzama ukusebenzisa ithawula elilodwa emzimbeni wakho, elinye ngezinwele zakho, nelinye elilodwa elincane ukuze umise i-pinky toe yakho ... futhi uthole ama-fresh ngosuku olulandelayo. Kodwa njengabahambi abahlala njalo, sinesibopho sokucabangela impikiswano yezinqumo zethu nezenzo zethu. Lo mthwalo wemfanelo uwela kumahhotela ahlala njalo.
Futhi uma kuziwa ezindlini zokuwasha ezinomvuthwandaba ophansi, amahhotela angagcina amanzi amaningi. Okuthile okulula njengesibonakaliso esincane ukucela izivakashi ukuthi ziphinde zisetshenziswe amathawula kufakazwe ngempumelelo. Izifundo ezenziwa nge-H20tel Challenge ye-Environmental Protection Agency zithole ukuthi ukutholakala kwezibonakaliso ezicela ukuphinda kusetshenziswe kusiza, kepha ukuthi amagama alawa maqondana ayabaluleke kakhulu. Ngokuthakazelisayo, izibonakaliso ezihlinzeka ngezibalo ukuthi zingaki ezinye izivakashi ezikhethile zokusebenzisa amathawula zifakazela ukuthi ziphumelela kakhulu kuzivakashi ezilandelayo. Ukuncintisana okuncane okunempilo kungaba isisusa esihle futhi kuhle emhlabeni.
5. Gwema ukushintsha amashidi nsuku zonke
Umzwa wokuqamba amanga phakathi kwamashidi amasha ahlanjululwa yisipiliyoni esimnandi uma uhlala ehhotela. Kodwa ukuhlala isikhathi eside kudingekile ukuthi lawo mashidi ahlanzwe njalo ngosuku olulodwa?
Asicabangi kanjalo noma kunjalo. Futhi, njengoba kuvela, nomphakathi jikelele. Amahhotela amaningi futhi akhetha ukugeza amashidi njalo ngezinsuku ezimbalwa esikhundleni sezinsuku zonke. Ngenkathi iningi lemikhiqizo enkulu yehhotela izoqhubeka ishintshe amashidi nsuku zonke mahhala ngesicelo somvakashi, ambalwa kakhulu izivakashi zicela le nsizakalo (izivakashi ezingaphansi kuka-10% ze-Hyatt zicela ushintsho nsuku zonke). Kodwa-ke, bahlale bewashintsha phakathi kwamakhasimende!
6. Hlukanisa imfucuza ngendlela efanele
Amaphesenti angama-50% edoti eyenziwe ngehhotela angahle asetshenziswe noma asetshenziswe kabusha. Ngesimenywa esivela ehhotela esenza amaphilisi amabili enkunkuma ngehora ngalinye, amahotela amaningi amaningi angasetshenziswa kahle. Njengombana kuboniswa nge-sese, ukucabanga okucwengileko kwembula izinto ezinengi zokusebenzisa noma ukuphinda ubuyekeze "imfucuza" ebonakalayo ukuze ungangeni esithelweni sokuthutha. Ngamanani akhuphuka ekulahlweni kwemfucuza, lokhu akuyona nje isinqumo esithinta imvelo, yisinqumo sebhizinisi esihlakaniphile. Uyabona iphethini lapha?
7. Yakha isiko lenkampani esimeme
Ukugijima ibhizinisi eliluhlaza kumayelana nabantu abaphefumulayo ukuze baqalise izinguquko ezincane ezenzakalelayo ukuze baqoke ndawonye ngendlela enkulu. Ukwenza ukusimama kuyingxenye yenkambiso yenkampani amahhotela amahle azisa ukuqwashisa, ukukhathazeka, nokuphendula ngokuqondene nemvelo. Ukubeka phambili imikhuba eluhlaza ekusebenzeni kwemisebenzi, ukugqugquzela ukunamathela kule mikhuba, nokufundisa abasebenzi ekuvikelweni kwemvelo kuthuthukisa ushintsho oluningi olungaba umkhuba. Ngenkambiso yokusebenza ehambisana nokusekela ehhotela, amathuba okuba abasebenzi abasebenzisa leli khaya lokucabanga nabo kanye nabantu abaphila empilweni yabo banda.
8. Ukuthengwa ngokweqile
Njengalokhu thina abahamba phambili sihlala sithatha isikhathi sokucwaninga futhi sibheke umthelela wokukhetha kwethu indawo yokuhlala, ngakho-ke amahhotela esiwakhethayo. Indlela ewusizo amahotela ahamba eluhlaza ngukuzibophezela lapho aphuma khona imikhiqizo, kusukela ekudleni kuya kufenisha. Abakhombisi bokungenisa izihambi eziqhubekayo bavela endaweni yakithi futhi ngokucophelela. Thola kabanzi ukuthi ungakhetha kanjani indawo ehlala njalo .