U-Eric Weiss: I-Hotel Service Guru & I-Luxury Travel Professional

Isiphathimandla sokungenisa izihambi sinikeze ubuchwepheshe bakhe kwiThe White House, futhi manje kithi

Iyini iGugu Yesevisi? Hlangana no-Eric Weiss

Abangaphezu kwabambalwa abahamba ngokunethezeka bayazi ukuthi inkonzo enkulu kangakanani. Akuvamile kodwa kubalulekile.

Okungaphezulu: ikhono lokudlulisela lokhu okusemqoka kubasebenzi basevisi yehhotela. Lesi yisizinda sika-Eric Weiss. Uhamba emhlabeni njengomxhumanisi wenkonzo.

Emazwi ka-Eric, " Ukusebenza okukhulu kusho ukuxhuma nabantu ngabanye njengokungathi yiwo kuphela umuntu emhlabeni, futhi akwenze ngendlela engenabugovu."

Ukuhamba bug it Hard Hard Weiss kanzima. Wakhulela eTenafly, eNew Jersey, ngaphesheya koMfula i-Hudson ovela eNyakatho yeManhattan. Lapho eneminyaka engu-13 ubudala, wayethole imali eyanele ehambisa amaphephandaba ukuba ahambe e-United States ngesikhathi sokuvakasha kwentsha.

Ihotela elincane litholakala ukuthi wayethande impilo yokuhamba ngezinyawo. Omunye weziguli zamazinyo zikababa wayenguVP weNational Maritime Union. Lo mnumzane wenza ukuba u-Eric osemusha asebenze kwi-SS United States ngesikhathi sehlobo nohlobo lwekhefu esikoleni esiphakeme nasekolishi. (Lesi silwandle se-ocean, manje esasungulwa ePhiladelphia, sasiyimikhumbi yemikhumbi edumile kakhulu ephakathi kwekhulu lama-20, futhi sinezincwadi ezihamba phambili ze-transatlantic.) "Uhambo luka-Eric lwaluzwakala njengokuphila okuvamile kimi," kusho u-Eric.

Ngemva kokuphothula e-Boston University, u-Eric wahlala futhi wafunda eFrance iminyaka engaba ngu-10. Wabe esesifunda ukudla, iwayini, kanye nezihambi endaweni ehloniphekile yeCulinary Institute of America eHyde Park, eNew York.

U-Eric wakhethwa nguChef Roger Vergé njengowokuqala waseMelika ukuba afunde eLe Moulin de Mougins, indawo yakhe yokudlela enezintambo ezintathu-Michelin-star e-French Riviera. (Umculi wobuciko bomhlaba wonke u-Alain Ducasse waqala ekhishini elifanayo.)

U-Eric wabe eseqashwe nguSeagram Châteaux & Estate Wines eNew York City.

Umsebenzi wakhe: ukuthakazelisa indawo yokudla okukhethekile kanye ne-hotel clientele ku-portfolio ye-Wine ephezulu ye-Seagram. (Ama-elite?) Kwakuhlanganisa izindaba zeBordeaux njengeCâteaux Lafite, uHaut Brion noPetrus.) Isikhathi esithile, u-Eric wayengumdlali we-The '21' Club.

Emashumini eminyaka, u-Eric waphuma ekubeni yinkampani yenkonzo enkundleni yenkonzo. I-platform yakhe yamanje yinkampani yakhe yokubonisana yaseNew York, i- Service Arts, eyasungula ngo-1994. Isabelo sakhe sokuqala saba uchungechunge lwamasifundisane enkonzo yokubambela izihambi, egcinwe e-New Seasons Hotel eNew York.

Uhlelo luka-Eric lwalukhathalela kakhulu izimboni. Kwaholela enyangeni yezinyanga eziyisithupha njenge-Expert Service kwiNethiwekhi Yezezimali ye-CNN. Isihloko sika-Eric: "ukuthola inkonzo abathengi abayifanele, kungakhathaliseki ukuthi kuvela kumakhanikhi omoto, udokotela, i-motel, noma ihotela lezinkanyezi ezinhlanu."

Ubani u-Eric uthi "i-guru service"? Akazange azenzele lokho. Ubizwa ngokuthi "Service Guru" yizindaba ezinkulu ezifana ne-CNN, I-New York Times, i-London Times, no-Katie Couric.

Kodwa ngubani odinga i-guru service? U-Eric uye waxwayisa amaklayenti amaningi aluhlaza okwesibhakabhaka ukuthi angayithuthukisa kanjani inkonzo yabo yamakhasimende. Phakathi kwazo yizinkampani zehhotela (njenge -Ritz-Carlton , i- Trump Hotels , ne- Four Seasons ) nezinkampani zesevisi zezimali (njenge-American Express ne-Goldman Sachs).

Izindawo eziningi zokudlela ezizimele namahhotela emhlabeni jikelele ziye zaqasha Ubuciko Besevisi ukuze zisebenze no-Eric.

Kwaphela iminyaka engaphezu kweyishumi, ubuchwepheshe buka-Eric buceliwe indawo yokuhlala ehloniphekile eWashington, DC Yebo, lowo. Uye waxwayisa i-White House ngokukhethwa kwewayini, ukuziphatha kanye nokusebenza kwekhishi.

Kusukela ngo-2011, u-Eric uye wasebenza ngezokuvakasha eCalifornia ukukhulisa amazinga abo enkonzo. Wakha uhlelo olulondolozwa kahle lweviki eliyisikhungo sewayini se-Sonoma County, Healdsburg . Ngokushesha, ezinye izindawo zokuvakasha eNyakatho California, kuhlanganise ne-Mendocino ne-Sonoma Counties neCarmel-by-the-Sea, zilandelwa izinhlelo ezifanayo.

Izindawo Eric zincoma ukuthi uhlangabezana nakho: Buenos Aires , Argentina; Madeira kuqala, khona-ke bonke abasePortugal; EFrance: ikhaya likaClaude Monet nensimu eGiverny, ngaphandle kweParis; I-Brittany ogwini lwase-Atlantic (hlala e-L'Hotel Carantec bese uvakashela iFinnistere (okuboniswe ngenhla); eCorsica naseMalta eMedithera; iTahilla Cove, e-Ireland;

IPetersburg, eRussia; E-California: Sonoma noMendocino, i-Golden Door Wellness ibuyela e-Escondido, I-Ahwahnee Hotel eYosemite National Park; eNew England: I-Berkshires yaseMassachusett (hlala eGilatleigh eLenox) naseYankee Connecticut (hlala e-Inn Inn eStonington bese uhamba ngomkhumbi eMfuleni i-Connecticut); noma kuphi lapho ungabuka amafilimu e-Federico Fellini afana neLa Dolce Vita ne- Amarcord esikrinini esikhulu

Izindawo u-Eric akahlezi emuva : Las Vegas, Atlantic City, eSt. Maarten

Ukuthanda kuka-Eric eFrance: i-choucroute yezinhlanzi zasolwandle eParis 'Brasserie Bofinger; EBrithtany: ama-oyster avunwa eSancale strawberries avela kuPlougastel Farmers 'Market, i-lobster eluhlaza okwesibhakabhaka ne- foie gras no-smel e-Restaurant Patrick Jeffroy eCarantec; foie gras esifundeni sasePérigord; I-Chateau d'Yquem, i-nectar yamawayini we-dessert kaSauternes; izinkukhu ezingapheli, lonke elaseFrance

Ukuthanda kuka-Eric e-US: amawayini avela eMidlin Family Mivini eNapa; Indawo ye-Aziza eSan Francisco; Izinombolo zePenner-Ash Pinot ezivela e-Oregon; Indawo yokudlela yase-Crystal Springs e-New Jersey; Indawo yokudlela e-NYL; Umpheki wakhe / umnikazi wakhe uDavid Waltuck wasungula uChanterelle ovelele; i-dinner ride dinner eLone Mountain Ranch e-Big Sky, e-Montana; usawoti-caramel gelato e-The Gelato Fiasco eMaine; i-jumbo scallops nama- lardons kanye ne-vinaigrette yokubhema-utamatisi e-Swooner yokudlela e-Stonington, e-Connecticut

Izinto u-Eric azithanda ngokuhamba: "ukuhlangana nabantu abasha, bese uhlala uxhumane nawo amashumi eminyaka"; "ukuthola izindawo ezingaphandle-ke-ke engingazihlanganyela nabangani;" "ukugcina iphephandaba lokuhamba iminyaka engu-40 edlule ukuze ngisize abanye ngezinkambo zabo"

Izinto u-Eric azithanda ngokuhamba ngezinyawo: ukuthuthukiswa ebhizinisini noma ekilasini lokuqala (noma ngisho nomnotho we-premium ); Izikhonzi zendiza ezikhathalela ngempela ukuhlinzeka ngenkonzo enkulu; ngokudla okungalindelekile okukhulu okudliwayo ("okukhunjulwa kakhudlwana, isikhathi sokudumisa u-Glorious Food, umhlinzeki waseNew York, uhlele i-caviar, i-Champagne ne-lobster"); ukunethezeka kwe- jets yangasese : "akudingeki ukuthi ubhekane nokuphepha noma isignali 'Ogcinwe'

Izinto u-Eric uzizonda ngokushayela ukuthi izindiza zezindiza zidinga ukushintsha: imigqa yokuphepha (hooray ye- TSA Precheck !); izinkohlakalo, izinsizakalo zesango ezingenandaba; elinde abagibeli lapho bephikisana ngokugubha imithwalo yabo; abagibeli abazithathela izicathulo zabo, kungekho masokisi; abanye baphakamisa izinyawo zabo; abagibeli bezindiza abavumela lokhu kungabonakali kwenzeke.

Uhlu luka-Eric lwamabhakethe: ukuhamba nge-Antartica ku-Seabourn; ukuvakashela i-Dumbarton Arms, "indlu yenkosikazi yami eScotland;" Istanbul; I-Croatia (kuhlanganise nasemaphandleni ase-Istria); IGibhithe (futhi); E-Asia (China, Japan, Vietnam, Bali); ebona izilwane zasendle zaseGalpagos; becula noRoberta Flack. Izindaba zika-Eric zangaphakathi zehhotela: Mnu. Manager, ingabe uyindoda enkanyezi emihlanu noma igundane lezinkanyezi ezine? U-Eric ngezici zethempelini enkulu yehhotela ; incwadi evulekile eya emahoreni: u-Eric ezindleleni ezimbi amahhotela azinquma ; Izindaba ezingu-7 zangempela-zamahhotela ezesabekayo kanye no-Eric ngokuthola ihhotela lakho ukwenza okuhle kumasevisi amabi; Ukungena kuka-eri endabeni yethu kumahhotela amantombazane okuhamba amafantasy: uhambo oluphuthumayo lwesiFulentshi lokupheka; incazelo yomgxeki wehhotela elihle eSaint Lucia eCaribbean, Resort Ladera.

U-Eric ucabangela i-Algarve, ogwini lwasePutukezi olwamaholide aseNtshonalanga Yurophu: Indawo yasePortugal ebomvu kakhulu ne-Western Europe: I-Algarve ; l ; Indlu yenqaba yase-ajnAlgarve yaphenduka i- pousada inn (nge-pool): Pousada Palacio de Estoi ; ihhotela elisendlini ngeRelais & Chateaux yokudlela, ogwini oluphelele: iBela Vista Hotel & Spa .

Ukubukeka kuka-Eric ngokujulile emuva kweNorthern California, e-Sonoma County ebheke iPacific: i- Napa, i-NoCal legend vacation, inomncintiswaneni omkhulu manje kusuka kuSonoma County ; I-Sonoma County inamakhompi angaphezu kuka-450. U-Eric wakhetha izintambo ezingu- 11 ezinhle kakhulu ze-Sonoma zokuvakasha nokuzonambitha ; kanye nezinketho eziningi zokudlela, u-Eric wakhetha izindawo zokudlela ezingu-11 ezihamba phambili ku-Sonoma; U-Eric akayena wedwa obiza i-Osmosis Day Spa Sanctuary spa ye-superstar ; okuhlangenwe nakho kwe-Afrika "kwi-Sonoma Serengeti": i-Safari West; uthi u-Eric, indlela ye-Deluxe yokubona i-Sonoma County: phezulu ngenhla kwi- Balloons Country Wine ; AA-eya endaweni yokubalekela indawo ebonisa ukunambitheka okunamnandi kweToscany kwi Sonoma County enelanga: Applewood Inn, Restaurant and Spa ; B & B ethandekayo enkabeni yedolobha laseHealdsburg enezimbali ze-luscious, iziphuzo zokuphuza okuphuphayo, nokukhethekile okukhethwayo: Camellia Inn; maphakathi no-1800s endlini yokuhlala namakamelo amahle, ukudla okudunyiswayo , ne-spa ye- aah : uKenwood Inn ne-Spa ; ihotela le-boutique elinesizalo semifino, izimanzi ezinkulu, ibhafa le-martini nesigodlo esihle kakhulu: iMacArthur Place ; indlu yokuhlala yase-Gabled neyesevisi enkanyezi ezinhlanu kanye nekhishi eliqashiwe likaNoCal: Madrona Manor ; Waziwa kakhulu nge- The Birds, manje e-oceanfront elan futhi edla kahle: iBodega Bay Lodge; igama eliyingqayizivele ngenye yamahhotela amancane kakhulu eSonoma: Farmhouse Inn .

Uzohlala kuphi no-Eric Weiss: kusayithi lenkampani yakhe, ServiceArts; ezihlokweni zakhe zoMagazini Wezokudla; ku-LinkedIn.