Ama-Airlines Thola Social
Amazindiza amaningi emhlabeni wonke aphendukela kumithombo yezenhlalo ukuze afinyelele kumakhasimende abo. Esikhathini sayo se- Airline Social Media Outlook 2016 ukubonisana kwezindiza kwe-SimpliFlying kuthole lokhu okulandelayo:
- Kukhona ukugxila okugxile ekugxilweni kwezinhloso zebhizinisi ezivela emithonjeni yezokuxhumana, futhi ukukhishwa kwamakhasimende kuye kwaba yizinto eziphambili kakhulu ezingamaphesenti angu-88.5 abaphathi bezindiza;
- Amaqembu azinikezele athola amaphuzu anelungelo lokukhulisa amaphesenti ayikhulu;
- Kubonakala sengathi kukhona igebe phakathi kwezinto eziza kuqala, isakhiwo esithandwayo seqembu kanye nethemba labaphathi bezinga eliphakeme kanye nabaphakathi;
- Ukungezwani kwesifunda ngokwezinto ezibalulekile kanye nezinselele kuyinto eqondile. Amaphesenti angama-75 ezindiza ezindiza eMpumalanga Ephakathi ahlonipha ukuthi izakhiwo zeqembu azizinselele njengoba inselele enkulu kanti amaphesenti angama-43 kuphela abaphathi bezindiza e-Asia Pacific (APAC) azizwa ngendlela efanayo. Ngokufanayo, ukushayela ukwethembeka ngokusebenzisa imithombo yezokuxhumana kwaba yinto esemqoka ngamaphesenti angu-88.5 amazindiza aseMpumalanga Ephakathi kodwa kuphela amaphesenti angu-55 aseYurophu; futhi
- Amaphesenti angu-71 ezindiza alindele ukwanda noma ukuhlala okufanayo kwezimali zomphakathi ngo-2015-16. Kulezi, amaphesenti angu-50 alindele ukuthi ibhajethi inganyelwe ukukhangisa. Amaphesenti angu-25 alindele ukuthi ahambe ekuthengeni amathuluzi amatsha namaphesenti angama-25 ekwandiseni iqembu.
Ngezansi uhlu lwezinkampani ezingu-15 zamazwe omhlaba okufanele zicabangele ezilandelayo ku-Facebook.
01 ngo-15
Ryanair
I-Ireland ye-carrier eyindleko ephansi isebenzisa ikhasi layo elisemthethweni konke okuhambayo nokuqasha imoto, izindawo, imincintiswano nolwazi oluhamba ngokushayela. Iphinde ibonise okuthunyelwe kusuka kubhulogi yayo esemthethweni ekhombisa amadolobha ayisebenzayo. Kukhona namavidiyo nezithombe ezithunyelwe ekhasini. Abagibeli basebenzisa okuthunyelwe ukukhononda mayelana nezindaba nezindiza, okuyinto ijwayele ukubhekana ngezikhathi ezithile.
02 ngo-15
I-Qantas
Umphathi wefulegi wase-Australia usebenzisa ikhasi lakhe le-Facebook ukuze axhumane nabagibeli namakhasimende angenzeka. Lapho ufinyelela kuleli khasi, umlayezo osheshayo uphuma: Sawubona NAME yakho! Manje ungasebenzisa i-Qantas Messenger ku: 1. Xoxa nomuntu ovela ekusekelweni kwamakhasimende. 2. Dlulisa amehlo okuqukethwe okuhamba phambili okumangalisayo. Ukulungele? Yisho hi!
Futhi ivela lapho, enokuqukethwe okuningi okubukeka sengathi ithimba lezokuxhumana lezindiza lizama ukuhlanganyela nezilaleli zalo. Kukhona konke okuvela ekuvakasheni kwevidiyo ye-787 Dreamliner entsha eyenziwe nguKhongolose we-Qantas ekuthunyelwe kwebhulogi ku-20 kufanele-ukubona amadolobha othwala abasebenza.
03 ka-15
Ama-Ethiopian Airlines
Umphathi wefulegi wezwe ubeka ithoni ngokuthumela umlayezo osheshayo osheshayo uma ufika ekhasini: Othandayo NAME! Siyabonga ngokuxhumana nathi ku-Messenger. Sicela usithumelele noma yimiphi imibuzo ongayithola. I-airline isebenzisa i-Facebook ukuze iqoqe, ibonise izithombe zezindiza zayo, ibonisa ukuphazamiseka kwayo kokudla kanye nesiphuzo sezinsizakalo futhi ithuthukise uhlelo lwakho lokusebenza ngokunikeza izaphulelo ze-fare. Ikhuthaza ngisho nezivakashi ukuba zifake izicelo embonini yendiza.
04 ka-15
Cathay Pacific
Isiphathimandla sefulegi saseHong Kong sisebenzisa ikhasi layo le-Facebook ngokuyinhloko ukubonisa izithombe namavidiyo. Ibuye ibe nemincintiswano, iziphakamiso zokuhamba, ukuthengiswa kokuhamba nokuthunyelwe kusuka kubhulogi yayo.
05 ka-15
Virgin Atlantic
Ikhasi le-Facebook lalabo abathintekayo baseBrithani lifanelana nobuntu obuhle futhi obujabulisayo. Ulandela u-Emma, umsizi wendiza, ebona ukuthi ikhophi kanye netiyi ayisebenzisela kangakanani, kanye nezinyathelo ezithathwe (12,000 ukuba zibe ngqo) endizeni esuka eLondon eya eLos Angeles. Ithumele ividiyo ekhomba isimo sayo njengendiza yokuqala yokunikeza ukuzijabulisa kwabagibeli abayizimpumputhe nezithombe ze-Airbus yayo yokuqala A350-1000.
06 ka-15
Air France
Amaposi we-flag ephethe ama-flag e-English naseFulentshi, anezixhumanisi ezithombeni ezinhle namavidiyo ezindaweni zawo. Umgqa wesikhathi saso uhlanganisa amavidiyo omniningwane, imincintiswano yokuya khona, uchungechunge lwezithombe ngaphansi kwe-hashtag engu-#FranceIsInTheAir kanye nokudayiswa kokuthengiswa kokuhamba. Ngiyayithanda okuqukethwe, kodwa ngifisa sengathi bayothumela ngaphezulu kweyodwa noma kabili ngenyanga.
07 kwangu-15
I-Air Asia
Le Kuala Lumpur, othwala abantu baseMalaysia isasebenza kakhulu ku-Facebook, futhi ungatshela ukuthi ufika nini ekhasini layo. Ngaphandle kwe-bat, libala amahora wezindiza zezindiza atholakalayo (9 ekuseni kuya ku-6 ntambama) futhi unikeza izibuyekezo ezikhethekile kanye nezinkokhelo kulabo abathanda ikhasi. Abalandeli bangaphinde babhale izindiza kusuka kusixhumanisi. Ibuye igcizelele amadolobha ekuxhumaneni komzila wayo, ezikhangayo ukuvakashela emadolobheni awakhonzayo, yiziphi izindiza eziye zavimbela ukuxhuma kanye nesimemezelo sokudalwa kwe-Quiet Zone ezindiza ze-Air Asia X.
08 ka-15
I-British Airways
I-UK flag carrier carrier inikeza ukuxhumanisa okuqondile ukubhuka indiza futhi ikhomba amakhasimende ngezinkinga zesevisi ngqo kwi-akhawunti yayo ye-Twitter. Leli khasi lenza izinto kufaka phakathi ukugqugquzela abaculi baseBrithani, beqokomisa izivakashi ezivakashela amadolobhana asebenzayo, banikeze amathiphu ekuhleleni uhambo futhi begubha nokuzalwa kukaPrincess Charlotte. Umthwali wezinkampani ubamba iqhaza nabalandeli bayo.
09 ka-15
Emirates
I-carrier esekelwe e-Dubai inezisebenzi zitholakalayo kusukela ngo-8: 00 kuya ku-8: 00 GMT ukusiza amakhasimende futhi izikhomba isixhumanisi uma zidinga usizo olungaphezulu. Ihlinzeka ngamavidiyo ezenzakalweni zayo, izindawo nokusebenza kwenkampani, izindawo ezintsha, izithombe zezithuthi zawo kanye nabanqobile emidlalweni eyedlule, ukudilizwa kwezindiza nokuvimbela ukuxhumana.
10 kwangu-15
I-KLM
I-Dutch flag carrier ithatha ivoti lami elisebenzisa imithombo yezokuxhumana - kuhlanganise no-Facebook - ngempumelelo kakhulu. Njengoba uhamba ekhasini, kukhona iwashi elizokutshela ukuthi kuzothatha isikhathi esingakanani ukuphendula impendulo, nokuthi isebenza amahora angu-24 ngosuku. Iyakhuphuka lapho, inesixhumanisi sokubhuka indiza, izithombe namavidiyo amangalisayo, izindlela ezithakazelisayo zokubingelela abantu, ukukhanya kwezokuthengiswa kokuhamba, kungani izindiza zilibalekile nezinye izinto eziningi zokwazisa. Futhi iqembu le-KLM liphendula yonke imibuzo.
11 kwangu-15
LAN Airlines
I-Santiago, isikebhe esekelwe eChile sibonisa imibala yayo ngaphambili kwekhasi layo ngesithombe sejetshi ezimbili ezibekwe egudini lebhola lezinyawo ukuze zigubhe isimo sazo njengomqhudelwano osemthethweni weMidlalo yeMidlalo yaseCopa America 2015, umcimbi weqembu laseNingizimu Melika. Iqukethe uchungechunge lwevidiyo, # I-SpeakLikeALocal, kanye nemincintiswano yokuhamba, ukuxhaswa kwendawo, amathiphu wokupakisha nezithombe namavidiyo.
12 kwangu-15
Lufthansa
Ophethe inkampani ubonakala ebeke ikhasi layo le-Facebook ngemuva kokuphazamiseka kukaMashi 2015 we-Airbus A320 eqhutshwa yi-subsidiary Germanwings. I-logo nesithombe sekhava ziphethwe ngu-hashtag #InDeepSorrow. Kodwa leli thimba libonakala liphendula imibuzo yomakhasimende.
13 kwangu-15
Qatar Airways
I-flag flag yezwe inikeza izixhumanisi eziqondile ukubhuka izindiza, ukusingatha izinkinga zesevisi yamakhasimende nokubheka ku-Instagram page yayo. Ibuye inevidiyo (njengezibonelo ezisebenza e-airline), izimemezelo zamadolobheni amasha, izibuyekezo zezindiza, izithombe ezithunyelwe ngumlandeli kanye nokugqama kwezinsizakalo zayo zokuphazamiseka.
14 kwangu-15
Singapore Airlines
Ikhasi lomthwali lifaka ithebhu yokubhuka ngokuqondile, kanye nezithombe namavidiyo. Ibuye ibonakale kubakhulogi abathumela mayelana nezindiza, ukuthengiswa kwempahla, ukugqama kwedolobha, ukunciphisa ukuzijabulisa, izingcaphuno ezihamba phambili zokuhamba kanye nomlando wesithombe sodumo saseSingapore Girls. Futhi izinsizakalo zamakhasimende ziphendula yonke imibuzo.
15 kwangu-15
Ama-Turkish Airlines
Umtapo wesithombe sekhasi lesikhwama senkampani ufunda ngokuthi "Abantu Abajabulisayo, Izindaba Ezijabulisayo." Iqukethe i-travelogs yamadolobha asebenzayo, umncintiswano wokuhamba, ukugubha iNviki Yezokuvakasha Kazwelonke, ukuhamba ngamanye amathiphu kanye nokupakisha amathiphu. Labo abaqapha leli phepha baphendula imibuzo futhi banikeze usizo olwengeziwe ku-intanethi.