Phakathi neminyaka embalwa eyedlule, abahamba ngebhizinisi abaningi futhi bebelokhu bebhekela emazweni angakabikho okulinganiselwe njengeCzechoslovakia nasePoland. Nakuba amathuba ebhizinisi kulezi zindawo angaba mnandi, kubalulekile ukuqonda ukuhlukahluka kwamasiko okungenzeka.
Ukusiza abahamba ngezamabhizinisi ukugwema izinkinga zamasiko ngenkathi beya ePoland, ngithatha isikhathi sokuxoxa noGayle Cotton, umbhali wencwadi ethi Say Anything kunoma ubani, Noma kuphi: 5 Izinkambo Zokuphumelela Ukuxhumana Kwentambo Yenkambiso.
UNksz Cotton (www.GayleCotton.com) ungumbhali wencwadi ehamba phambili, Yisho Noma yikuphi, Noma ikuphi: 5 Amakhambi Wokuphumelela Ukuxhumana Kwentambo Yenkambiso. UNksz Cotton uyisikhulumi esihloniphekile kanye negunya elihlonziwe ekukhulumisaneni kwamasiko. Ungumongameli we-Circles Of Excellence Inc., futhi uye wabonakala ezinhlelweni eziningi zethelevishini, kufaka phakathi: NBC News, BBC News, PBS, Good Morning America, PM Magazine, PM Northwest, nasePacific Report.
Ngusiphi amathiphu onayo kubahambi bebhizinisi abaya ePoland?
- Esikhathini samasiko asePoland ukubingelela okujwayelekile kuyisandla sokubamba ngokuqinile. Okufanayo kusebenza ekuhlaseleni. Ukubamba nokugubha kugcinelwe abangane abahle kakhulu.
- Lapho wenza ibhizinisi ePoland, funda amagama ayisisekelo asePoland, njenge-hello "dzien dobry", uhambe kahle "wenze widzenia", ngithethelele "przepraszam", futhi ngiyabonga "dziekuje". Isiqondiso solimi lwesiPolish esiyisisekelo singakusiza ngokubiza kahle
- Sumama futhi ukhulume ngokulinganisela njengoba ukhuluma. Yiba oqotho, uqobo, futhi ugweme ukuzwakalisa ukuzwakalisa noma ukuziqhenya ngesimo sakho noma isimo sakho.
- Akukho mithetho jikelele mayelana nokuthi abantu basePoland bakhuluma kanjani. Oxhumana nabo bokuqala bangasebenzisa isihloko somuntu noma isibongo, kodwa emva kwemihlangano emibili noma emithathu ukusetshenziswa kwamagama okuqala kuyamukelwa.
- Abantu bebhizinisi basePoland bathanda ukuqhuba izingxoxo ngezihloko ezihlukahlukene ezihlanganisa impilo yomphakathi, umndeni kanye nomsebenzi. Ukwenza ingxoxo, cela imibuzo evulekile eqala ukuthi ubani, kuphi, kuphi, nini, ngani, nokuthi kanjani.
- Uma uxoxisana kakhulu nomuntu othile wasePoland, ukujwayela okuningi ngokwengeziwe kungase kube khona. Ukuma kwebhizinisi okujwayelekile kungagcina kuguquke ibe yingxoxo enobungane nokuhlehliswa kabusha!
- Yiba yisikhathi. Uma ungeke ube yisikhathi, qinisekisa ukwazisa wonke umuntu mayelana nezimo ezikulibambezele, ngaphandle kwalokho ungavela ungathembeki.
- I-toast isetshenziswa ngaphambi noma ngemuva kokudla. Uma uphakamisa isilonda somzimba kubalulekile ukulondoloza ukuxhumana kwamehlo. Ungaqala ukuphuza kuze kube yilapho umphathi wakho ehlongoze isilonda. Uma umphathi wakho emi lapho ephakamisa isilonda, kufanele nawe. EPoland isilonda esivamile sibizwa ngokuthi 'na zdrowie!'
- Kubalulekile ukubonisa ukucabangela okukhethekile kwabalukhulile. Isibonelo, lapho ukuhamba komphakathi kubanzi, abantu abasha kulindeleke ukuba bayeke izihlalo zabo kubantu asebekhulile.
Noma yiluphi amathiphu amasiko aqondene nebhizinisi?
- Uma ungena egumbini lomhlangano, linda umphathi wakho ukuze ubonise ukuthi uzohlala kuphi. Uma kukhona abantu ongabaziyo, linda umphathi wakho ukuba afeze izethulo.
- Uma useqembu, gwema ukuqhuba izingxoxo zangasese. Kungcono ukubandakanya wonke umuntu engxoxweni.
- Yilungiselele kahle noma yikuphi ukuhlangana noma ukuxoxisana, futhi uqiniseke ukuthi unegunya lokukhipha ohlangothini lwakho.
- Ngaphezu kwePoland, isiNgisi noma isiGerman kukhona izilimi eziningi zokuthengiswa kwebhizinisi.
- Lapho uhamba ngekhofi noma ekudleni, musa ukukhuphula ibhizinisi ngaphandle kokuthi benze kuqala.
- Ngokwezifiso zebhizinisi lasePoland, izipho zinikezwa ekuqaleni kobudlelwane, ikakhulu lapho oxhumana nabo benza okokuqala, futhi ekupheleni kwebhizinisi eliphumelelayo.
- Izipho ezingcono kakhulu zihlale zikhona izinto ezijwayelekile zesiko lakho. Uma uvela eSwitzerland, ungathenga ushokoledi okhethiwe ngokucophelela. Esinye isipho esihle yincwadi echaza izwe lakho noma isifunda ovela kulo okungeza ukuthinta kwakho siqu.
- Uma ufuna ukwazi abalingani bakho bebhizinisi kangcono, bamemezele ikhofi yekhofi, isidlo sasemini, noma isidlo sakusihlwa.
5 Amathiphu Okuxoxa Okubalulekile
- Bajabulela ukukhuluma ngokuhamba nokuhlangenwe nakho kwamanye amazwe.
- Xoxa ngemfundo yakho kanye nesipiliyoni somsebenzi
- Ama-anecdotes namahlaya ahlambalaza njalo aziswa
- Ukuzilibazisa nezinto ezithandayo siqu izihloko ezinhle
- Kukhona uthando lobuciko, umculo, kanye namasiko
5 Izingxoxo ezibalulekile zokuxoxa
- Gwema izombangazwe ngokujwayelekile, ngaphandle uma beyikhuphula kuqala
- Ungagcizeleli noma uziqhayise ngemali nengcebo
- Gwema ukukhuluma ngezandla zakho emaphaketheni akho
- Gwema ukuxoxa ngenkolo, ngaphandle uma beyikhuphula kuqala
- Ungahlali nesinye isikhumba ukuphumula kwenye emadolweni
Yini ebalulekile ukwazi ngenqubo yokwenza izinqumo noma inqubo yokuxoxisana?
- Iba nesineke. EPoland, inqubo yokwenza izinqumo ihamba kancane kuneNyakatho Melika. Yilungele ukuba nemihlangano eminingana ngaphambi kokuqeda ukuhweba kwebhizinisi.
- Izingxoxiswano zasePoland zivame ukugcinwa. Izikhathi zokuthula ngesikhathi sezingxoxo zingavamile. Ungazami ukuthula ngokuthula okungadingekile. Ulwazi olubalulekile yilokho okubalulekayo.
- IsiPolish siyovame ukuxoxisana neqembu labantu kunokuba lilodwa. Uma uthola ukwethemba kwabo, kuzovame ukulandelwa inkontileka.
Noma yisiphi iseluleko sabesifazane?
- Abesifazane bahlanganyela kakhulu ebhizinisini ePoland
Noma yimaphi amathiphu okuthinta?
- Kubalulekile ukulondoloza ukuxhumana ngqo kweso ngesikhathi yengxoxo
- Abantu basePoland bazwela ulimi lomzimba futhi balubheke ngokucophelela, ngakho-ke yibani ngokulinganisela kwimisindo yakho.
- Gwema ulimi lomzimba oluboniswa ngokweqile noma oluvaliwe