Kunezikhathi lapho ungase udinge usizo olwengeziwe ukuze ufike futhi uvela ezindizeni zakho. Mhlawumbe ululame kusuka ekuhlinzekeni noma ukulimala okuhlanganyelwe, kodwa usafuna ukuya emcimbini womndeni amaningana athi akude. Ungase ube nesimo esingapheli, njenge-arthritis, okwenza ukuhamba kube nzima. Kungenzeka ukuthi uthathe usuku noma ezimbili ngaphambi kwezindiza yakho, uzilimaza ngokwanele ukuze uhambe uhambo olude ukuya esikhumulweni sezindiza futhi ubuhlungu ukucabanga.
Kulapho ukusiza kwabakhubazekile basezikhungweni zezindiza kuvela khona. Ngenxa ye-Air Carrier Access Act ka-1986, zonke izindiza ezindiza e-US kufanele zinikeze abagibeli abakhubazekile usizo lokuthutha izihlalo zabakhubazekile futhi kusukela emasangweni abo. Izindiza zezindiza zakwamanye amazwe kumele zinikeze insizakalo efanayo abagibeli ngezindiza ezisuka noma ezibalekela e-United States. Uma kufanele ushintshe izindiza phakathi nohambo lwakho, izindiza zezindiza yakho kufanele futhi zinikeze usizo lwezintluphelo zokuxhumana kwakho. Imithethonqubo iyahluka kwamanye amazwe, kodwa izindiza eziningi ezinkulu zinikeza usizo lwabagibeli babo uhlobo oluthile lwezihlalo zabakhubazekile.
Nazi izindlela ezingcono kakhulu zokucela nokusebenzisa usizo lwababakhubazekile esikhumulweni sezindiza.
Ngaphambi Kosuku Lokuhamba Kwakho
Uma ukubhuka izindiza zakho, vumela isikhathi esengeziwe phakathi kwezindiza uma kufanele ushintshe izindiza. Isihlalo sakho sabakhubazekile kufanele silinde lapho indiza yakho ihamba, kodwa ungase uhlangabezane nokulibaziseka uma uhamba ehlobo noma ngamaholide, lapho izikhonzi zabakhubazekile zixakekile kakhulu zisiza abanye abagibeli.
Khetha indiza enkulu kunazo zonke lapho uvula izindiza zakho. Uzothola ukuhlala okuningi futhi ukhethe izinketho zokufinyeleleka ezitholakalayo kuwe endizeni ehlala abangaphezu kuka-60 abagibeli kanye / noma unezinsizakalo ezimbili noma ngaphezulu.
Shayela uhambo lwendiza yakho futhi ucele usizo lwababakhubazekile okungenani amahora angu-48 ngaphambi kohambo lwakho luqala.
Uma kungenzeka, shayela ekuqaleni. Ummeleli wenkonzo yamakhasimende uzobeka "kudinga insizakalo ekhethekile" kwirekhodi lakho lokubhuka futhi utshele ukuhamba kwakho, ukufika futhi, uma kudingekile, udlulisele izikhumulo zezindiza ukuze uhlale unesihlalo sabakhubazekile.
Uma udinga ukusebenzisa isihlalo sabakhubazekile ngesikhathi sezindiza yakho, shayela indiza yakho ngokushesha nje lapho ubhala indiza yakho bese uchaza izidingo zakho. Ezinye izindiza ezindizayo, njenge-Air China, zizovumela kuphela inani elithile labagibeli abadinga izihlalo zabakhubazekile ezihamba ngezinyawo ukugibela indiza ngayinye.
Cabanga ngokudla ngaphambi kokuba usuke ekhaya. Ungase ungakwazi ukuthenga ukudla ngaphambi noma phakathi kwezindiza, ngoba isikhonzi sakho sabakhubazekile asidingeki ukuba sikuyise endaweni yokudlela noma ukuma okusheshayo kokudla. Uma kunokwenzeka, phakamisa ukudla kwakho ekhaya futhi uphathe nawe ekushayeleni kwakho .
Esikhungweni Sezindiza Sokuhamba Kwakho
Fika ngaphambi kwesikhathi sakho sokuhamba esihleliwe, ikakhulu uma uhamba ngesikhathi seholide noma isikhathi seholide. Zinike isikhathi esanele sokuhlola indiza yakho , uphonsa izikhwama zakho ezihloliwe bese uhamba ngokuphepha kwezindiza. Ungacabangi ukuthi uzothola amalungelo enhloko ekhondweni. Ngenkathi ezinye izikhumulo zezindiza zithutha abagibeli besebenzisa usizo lwezinsizakalo ezihlinzekwe ngabakhubazekile eseceleni kwesigcawu sokuhlola ukuphepha, abanye abakwenzi.
Ungase futhi ulinde isikhonzi sabakhubazekile ukuze ufike futhi sikusize, ikakhulukazi ngezikhathi zokuhamba eziphakeme. Hlela phambili futhi uvumele isikhathi esiningi.
Tshela isikhonzi sakho sabakhubazekile lokho ongakwenza futhi ongakwazi ukukwenza ngaphambi kokuba ufike endaweni yokuhlola yokuphepha. Uma ungakwazi ukuma nokuhamba, uzodinga ukuhamba noma ukuma ngaphakathi kwidivaysi yokuhlola ukuphepha futhi ufake izinto zakho zokuthwala ebhantshini lokuhlola. Uma ungakwazi ukuma noma ukuhamba, noma awukwazi ukuhamba ngokusebenzisa idivayisi yokuhlola noma ukuma ngezandla zakho phezu kwekhanda lakho, kuzodingeka uhlole ukuhlaziya phansi. Ungacela ukuhlaselwa kwangasese, uma ufisa. Isihlalo sakho sabakhubazekile sizohlolwa , futhi.
Lindela ukuhlola isitulo sakho sabakhubazekile, uma usebenzisa eyodwa, esangweni lokubhuka. Izindiza ngokuvamile azivumeli abagibeli ukuba basebenzise izihlalo zabakhubazekile ngesikhathi sezindiza.
Uma isihlalo sabakhubazekile sidinga ukuxoshwa, balethe iziyalezo.
Uma udinga usizo lwezintambo ezindizeni, uzobe ugibele ngaphambi kwabaningi abagibeli. Ukuchaza izidingo zakho nokuchaza amakhono akho kuzokusiza isikhonzi sakho sabakhubazekile nezikhonzi ezihamba ngezindiza zikunikeze usizo olungcono kakhulu.
Okubalulekile: Tshayela izikhonzi zakho zezihlalo zabakhubazekile. Abaningi abasebenza ngezihlalo zabakhubazekile e-US bakhokhelwa ngezansi umholo omncane.
Phakathi kwezindiza
Kuzodingeka ulinde ukushiya indiza yakho kuze kube yilapho abanye abagibeli beye bahamba. Isikhonzi samasondo esihlalo sabakhubazekile sizokulinda; uzokuyisa ekushayeni kwakho okulandelayo.
Uma udinga ukusebenzisa indlu yokuphumula endleleni eya endizeni yakho yokuxhuma, tshela ukuthi ungumhambi onokukhubazeka futhi udinga ukuma endlini yokudlela. Umsizi wesitulo sabakhubazekile uzokuyisa ekamelweni lokuphumula elisendleleni eya esangweni lokuhamba lendiza yakho yokuxhuma. E-US, ngomthetho, isikhonzi sakho akudingeki sikuyise endaweni lapho ungathenga khona ukudla.
At Your Airport Airport
Isikhonzi sakho sabakhubazekile sizokulinda uma usudle. Uyokuyisa endaweni yesimangalo yempahla. Uma udinga ukuma endlini yokudlela, uzodinga ukutshela inceku njengoba kuchaziwe ngenhla.
Ukuhambela ukuhambisa
Uma othile ekuthatha noma esuka esikhumulweni sezindiza, angacela isidluliso sokuhambisa esivela ku-airline yakho. Amaphasi wokungena abukeka njengama-passing passes. Abasebenzi bezindiza bazinikela ekalini lokungena. Ngephasi lokuhambisa, umngane wakho angaya nawe esangweni lakho lokuhamba noma akuhlangabeze esangweni lakho lokufika. Akuzona zonke izindiza ezinkampanini ezikhipha iziphazamiso ezihamba phambili kuzo zonke izikhumulo sezindiza, ngakho kufanele uhlele ukusebenzisa usizo lwezondo zabakhubazekile uma umngane wakho engakwazi ukuthola i-pass pass.
Indlela Yokuxazulula Izinkinga Zokusiza Abakhubazekile
Inkinga enkulu kakhulu yesikhwama sabakhubazekile basezikhungweni zamasondo yisithandwa sayo. Abagibeli abaningi basebenzisa le nsizakalo, futhi, ngokuhamba kweminyaka, izindiza zezindiza ziye zaphawula nokuthi abanye abagibeli abangaswele ngempela usizo lwezondo zabakhubazekile basebenzise ukuba badlule imigqa yokuhlola isikhumulo sezindiza. Ngenxa yalezi zici, kungadingeka ulinde isikhashana ukuze isikhonzi sakho sabakhubazekile sifike. Le ngxaki ixazululwe ngokuzinika isikhathi esiningi sokuhlola nokuhamba ngokuphepha.
Ngezikhathi ezingavamile, abagibeli bezindiza baye bathathwa emithwalo yempahla noma kwezinye izindawo zezindiza futhi bashiye lapho ngezikhonzi zabo zezihlalo zabakhubazekile. Ukuzivikela kwakho okuhle kakhulu kule simo kuyiselula ehlelwe ngezinombolo zocingo eziwusizo. Shayela umndeni, abangane noma itekisi uma uzithola kulesi simo.
Nakuba izindiza zezinkampani zikhetha ukuthi zikwazi ukuthola amahora angu-48 kuya kwangu-72 isaziso uma udinga usizo lwezondo, ungacela isihlalo sabakhubazekile uma ufika esitelekeni sokungena esiteshini sezindiza. Fika masinyane ukuze ungenele indiza yakho, ulinde isikhonzi sabakhubazekile, uhambe ngokuphepha kwezindiza bese ufika esangweni lakho ngesikhathi.
Uma uhlangabezana nanoma yiluphi uhlobo lwezinkinga ngaphambi noma ngesikhathi sezindiza, cela ukukhuluma nesinqumo se-Complaints Resolution Official (CRO). Ama-Airlines ase-US kumele abe ne-CRO emsebenzini, kungaba ngomuntu noma ngocingo. Umsebenzi we-CRO ukuxazulula izinkinga ezihlobene nokukhubazeka.