Cabanga uma yonke indiza yezindiza isetshenziselwa isistimu yokubhuka ehlukile ukusabalalisa ulwazi lwezindiza, esikhundleni sezinhlelo ezijwayelekile zokusabalalisa komhlaba (GDS) ezikhona manje. Abantu ngabanye nabaqeqeshi bezokuvakasha kuzodingeka baqhathanise izindleko zendiza kuzo zonke izindawo zokubhuka noma shayela indiza ngayinye ngokwehlukana. Lokhu kungenza inqubo yokuqhathanisa amanani isenzo esidla isikhathi futhi sinqobe.
Izindiza ze-American Airlines zingasatholakali kumawebhusayithi e-Expedia noma e-Orbitz, noma yikuphi isayithi esinikezwe i-Orbitz.
Lawa amasayithi amabili okusatshalaliswa kwamabhanoyi abathengi abangaqhathanisa futhi babhale izindiza abazikhethelayo. Ngamunye akavumelani ne-American Airlines ngenkontileka entsha yokusabalalisa umkhiqizo we-American Airlines.
I-American iphakamisa ukuthi izinkampani zokusabalalisa ziqala ukusebenzisa i-Direct Connect, enikwe amandla yi-Farelogix. Ochwepheshe bezokuvakasha babheka lo mqondo ohlukile njengokuthi kufanele basebenzise uhlelo oluhlukile lwezokubhuka kwe-American Airlines, okungenzeka ukuthi bayabhala ngokuvumelana nesilingo ekhamphani yokuphathwa kwezohambo. Khona-ke izinkampani zokuhamba zizokhokhiswa ukuba zibe ne-Direct Connect system, ngokuhamba kwesikhathi, ngaleyo ndlela, ikhokhele ithuba lokuthengisa izindiza ze-America.
UMelika uvikela uhlelo lwabo, ethi www.aa.com, yindawo engcono kakhulu yokubheka futhi ibhale izindiza ezindizeni zaseMelika. Bathi banamanani aphansi aseMelika Airlines aqinisekisiwe, futhi abanayo imali yokubhuka inthanethi. Basikisela ukuthi kuzokwenza izinkokhelo ezincedisayo, njengezihlalo eziphambili kanye nemali yokudla kulula ukulandelela ukuhamba kwebhizinisi.
Bangezela nokuthi izindiza zisengabhalwa kwamanye amasayithi okusabalalisa, kanye nama-ejenti wokuhamba emhlabeni jikelele. Kodwa, kungakanani?
Njengoba ochwepheshe bezokuvakasha bayazi, i-Southwest Airlines ayitholakali ezinkambisweni eziningi zokubhuka okubhuka. Kodwa-ke, abaxoxisana nezinkampani zokusabalalisa ukuthengisa umkhiqizo wabo.
Ngokwengxenye enkulu, iNingizimu-ntshonalanga i-self-contained futhi ihlala yodwa, ngokuqondene nezindlela zokusabalalisa ziyahamba.
Lokhu kwenziwa ukwenzani ukuze kuqhathaniswe izindleko kumakhasimende, ngakho-ke lokhu kuthinta kanjani ukuhamba kwezindiza esikhathini esizayo? UBrent Blake, uMongameli we-All About Travel, Mission, KS, uthi "I-Direct Connect ihlukanisa inqubo ephumelelayo kakhulu okwamanje. Ngokombono wethu, i-Direct Connect izokwengeza izindleko kule nqubo." Uma zonke izindiza zithatha ukusebenzisa uhlelo oluhlukile nokukhokhiswa komkhiqizo wazo ukuthi zithengiswe, izinkampani zokuhamba zingase zithumele izindleko kubahambi, ngakho-ke ziholele intengo yezindiza.
Ngenkathi izindiza zezindiza zikhona ohlelweni lokusabalalisa olulodwa, izinkampani zenkampani yokuphatha ukuhamba zikwazi ukunikeza imibiko yokuqhathaniswa nezindleko zokuhamba ze-akhawunti yabo yebhizinisi. Ukubhuka okubhuka kumawebhusayithi amaningana e-airline kufanele wenze amanani okulandelela izindiza zezindiza nezinkokhelo ezikhokhelwayo ezinzima kumabhizinisi ezigcina ukubuka okuqashisayo ezindleleni zokuhamba.
Izinkontileka zezinhlelo zokusabalalisa emhlabeni jikelele, i-Worldspan neSaber, zizobe sezivuselelwe maduze kulo nyaka. Kuzokwenzekani ngezindiza zaseMelika kanye nezinkokhelo zezindiza kulawo masistimu? Ingabe i-American ngeke ihlinzekwe kulawo masistimu futhi, uma isivumelwano singenakwenziwa?
Kwenzekani uma ezinye izindiza ezithatha isinqumo sokujoyina i-American? Lokhu kungaba yimboni enkulu kakhulu yezohambo embonini e-United States nangaphezulu, kusukela ekususweni kwamakhomishana ejensi yokuhamba. Kukhona futhi ukuthi kungenzeka ukuthi abathengi abaningi bazoqala ukuthembela kuma-agent okuhamba ukuze bathole izindiza ezihamba phambili. Lokhu kuzohlala kubonakala.
Yize lokhu kuyisithiyo esikhulu kuma-ejenti okuhamba kanye nezinye izinkampani zokuphatha izinkampani, ama-ejenti okuhamba, esaba umphumela wabathengi, alungele ukuma futhi azivikele wona kanye nabathengi ngokufanayo. Izikhundla nezinkinga zokusabalalisa izindiza zingase zanda ngokushesha.