Ukulungiswa kwe-Class-Action inikeza ukukhokha ngokushaya amakholi we-spam
Uma uthola ikholi yocingo elandelwe ngaphambilini ehlinzeka ngesikebhe samahhala njengengxenye yokukhuthazwa, ungaba nelungelo lokubonga u-$ 300 ekwenzeni isenzo-isenzo. Esikhathini sokuhlenga okuhlongozwayo kweCharvat v. Carnival et al , labo abathola "ikhompiyutha" yokukhangisa i-cruise bangathola i $ 300 ngesinye isikhathi.
Nakuba kungase kuzwakale kuhle kakhulu ukuba kungabi yiqiniso, ukuhlala kungatholakala kulabo abafanelekayo. Bonke abantu abadingayo ukufakazela ukuthi bathole ikholi erekhodiwe ngaphambilini kusuka emigqeni ye-cruise - elula kunalokho ongacabanga.
Kungani icala lifakwe?
Ngokusho kwewebhusayithi yokuhlalisa, abaphikisi abafaka phambili icala lokumangalelwa kweSikhungo sokuThengisa amaHlathi badiliza uMthetho woKhuseleko lwaBathengi befoni ngokusebenzisa amakholi ocingweni abahambi. Icala labekwa uPhillip Charvat egameni labagibeli abaye bathola izingcingo. Uthi labo ababethelwa yilo mkhankaso abazange banikeze imvume yabo Yokuthengisa Indawo Yokukhangisa - ngaleyo ndlela bephula umthetho we-Telephone Consumer Protection Act. Icala ekuqaleni licele ukukhokhelwa kwe $ 1,500 ngekholi ngayinye.
Lezi zingcingo zithiwa zenzelwe imigqa eminingana yokuhamba, kuhlanganise neCarnival Cruise Lines , iRoyal Caribbean Cruises neNorway Cruise Lines . Izingcingo ze-robotic zanikeza ama-cruise mahhala phakathi kuka-July 2009 no-Mashi 2014.
Amakholi wefoni ayenganiselwe kumafoni okuhlala. Izingcingo zenziwe inombolo yezinombolo zocingo ezivumelekile, kuhlanganise namafoni weselula.
Ngendlela yokuhlala, imigqa ye-cruise ayivumeli icala enecala futhi inkantolo yomthetho ayizange isenze isinqumo sokuthi ubani olungile kulolu cala.
Yiziphi izingcingo ezifanelekayo ekilasini?
Abashayeli abathola ucingo kusuka ku-Resort Marketing Group phakathi kukaJulayi 23, 2009 no-Mashi 8, 2014 bangafaneleka ukuba yingxenye yeklasi.
Ngenxa yalokho, labo abakhomba njengengxenye yeqembu bangahambisa ifomu lesicelo sokucela isabelo sabo se $ 300 ngocingo, kuze kufike ku-$ 900.
Izingcingo kuphela ezenziwe i-Resort Marketing Group, egameni leCarnival, iRoyal Caribbean neNorway Cruise Lines zifanelekile ukuba yingxenye yekilasi lokuhlala. Abanye abaye bathola ukuhlambalaza okufanayo kubiza ukuthi bevela emigqeni ye-cruise noma ezinye izinhlelo zokungena ezifakiwe akufakiwe kulolu cala.
Ngabe ngifanele ukuthola ukukhokhelwa?
Labo abakholelwa ukuthi bangafaneleka ukuthola ukukhokhela bangakwazi ukuhlola isimo sabo esayithini lesitifiketi sokuhlelwa kwezinyathelo zesigaba. Abantu abaye bathola enye yalezi zingcingo bangawela-hlola izinombolo zabo zefoni ezibhekene nedatha kazwelonke ukuze babone ukuthi bayakufanelekela yini enye ingxenye yokuhlala.
Ayini amalungelo ami ngaphansi kokuhlala?
Abahlukumezi abayingxenye yeklasi banezinketho ezintathu ezitholakalayo: faka isimangalo semonakalo ngaphansi kokukhokhelwa okuhlongozwayo, faka isikhalazo phezu kokukhokha, noma uzikhiphe ngaphandle kwecala.
Ngemva kokuthola isaziso sokuhlala noma ukuhlola uma inombolo yabo yocingo ifakwe enkantolo, labo abafisa ukuthola isabelo sabo bangafaka ifomu lokumangala ku-intanethi noma nge-US Mail. Zonke izimangalo kumele zithunyelwe nge-elekthronikhi ngewebhusayithi yezinhlelo zokuqeda izinkantolo, noma zifakwe ngemuva kweLwesihlanu, ngoNovemba 3, 2017.
Izimangalo zizokhokhwa ngemuva kokuba inkantolo ivume ukuhlelwa kwezikhalo, ngokulalelwa okuzobe kwenziwe ngo-Ephreli 4, 2018. Labo abamukela ukukhokhelwa bayeke ilungelo labo lokuphishekela isinyathelo somthetho ngokuqhubekayo mayelana nenkampani yokumaketha noma imigwaqo yokuhamba ngokuqondile ngokuqondene nalesi simo.
Abantu abafisa ukuphikisana nendawo yokuhlala ehlongozwayo bangathumela imicabango yabo ngqo enkantolo ngeposi. Encwadini, labo ekilasini kumele bazivele kanye nenombolo yabo yefoni ehilelekile, kulandelwe isisekelo somthetho sokufaka isikhalazo. Ukuphikisana kufanele futhi kubekwe uphawu ngemuva kwe-Novemba 3, 2017.
Okokugcina, labo abafisa ukuzikhipha bangase bazibandakanye nabo ekugwetsheni ngokuphelele. Isaziso sokukhishwa kufanele sithunyelwe ngqo kumqondisi wokuhlala futhi sithunyelwe nge-November 3, 2017.
Labo abazibandakanya ngokwabo kulesi sikhalazo bazolahla amalungelo abo ekukhokheni imali, kodwa bangase baphishekele icala elihlukile ngokumelene nezinkampani eziqashiwe.
Abahambi abathola amakholi wezinkinga banconywa ukuba bahlole icala lewebhusayithi ukuze babone ukuthi bayakufanelekela yini ukukhokhelwa. Ukubhekana nama-robotic dialers kungaholela ekukhokheni imali engu-$ 300 ngokushesha ngonyaka ozayo.